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Business Operations Associate - M&E

0-2 years

Bangalore / Bengaluru

1 vacancy

Business Operations Associate - M&E

Accenture

posted 12hr ago

Job Description

Key Responsibilities (Current, CL12)

  • Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support
  • Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures
  • Follow communication process flow
  • Updates process forms in a timely manner
  • Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements
  • Consults on event requirements and site features
  • Coordinates site testing and final sign-off with customer
  • Creates event reporting package with updated reports
  • Integrates site data with MMS (Salesforce), On24 and Touchcast
  • Sends initial invitation and/or provides final site URL
  • Sends additional rounds of invitations and communications
  • Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner
  • Manages event websites and registration changes
  • Sends post-event feedback surveys
  • Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist)
  • Support taskforces and special projects (as assigned)


Qualifications

Required Skills List

  • Experience with Cvent platform will be a huge plus.
  • The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time)
  • Ability to communicate effectively and support customers from various countries and time zones
  • Comfortable speaking with customers in our universal business language; English
  • Excellent customer service
  • Excellent time management skills
  • Ability to problem solve customer and team issues
  • Multi-tasker
  • Effective Written and Verbal Communications Training
  • Ability to work independently
  • Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel)
  • Self-starter for continued education on technology
  • Familiarity with Microsoft Teams, a plus
  • Event planning experience, a plus
  • Project Management experience , a plus
  • Knowledge of onsite event technology, a plus
  • Familiarity with HTML, a plus

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Business Operations Associate roles with real interview advice

Top Accenture Business Operations Associate Interview Questions

Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
Q2. Sum of Even & Odd Digits Problem Statement Create a program that accepts an integer N and outputs two sums: the sum of all even digits and ... read more
Q3. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determ ... read more
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What people at Accenture are saying

4.0
 Rating based on 203 Business Operations Associate reviews

Likes

People move with a friendly nature

  • Salary - Good
  • +6 more
Dislikes

Shift timing are to long

Read 203 Business Operations Associate reviews

Business Operations Associate salary at Accenture

reported by 1.4k employees with 1-8 years exp.
₹1.4 L/yr - ₹8 L/yr
26% less than the average Business Operations Associate Salary in India
View more details

What Accenture employees are saying about work life

based on 56.4k employees
65%
85%
67%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Accenture Benefits

Free Transport
Cafeteria
Work From Home
Gymnasium
Health Insurance
Soft Skill Training +6 more
View more benefits

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Accenture Bangalore / Bengaluru Office Location

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Bengaluru Office
71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
560052

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