Help Desk Coordinator

1. Involves in daily operation activities including RMA replenishment, shipping, warehousing and distribution.

2. Customer Escalation Handling

3. Inventory Audit & Checks

4. Communicates with all internal team members to ensure replenishment TAT is met.

5. Communicates any changes in the deliveries to all relevant parties and follow up on interruptions to the deliveries.

6. Maintaining and Providing MIS Reports on day to day assignments.

7. Organizes, plans, and implements inventory activities.

8. Improves operational systems, processes and best practices for organizational well-being.

9. Contributes towards the achievement of Companys strategic and operational objectives.