Help Desk Engineer

1. Data Management and Reporting:

   - Maintain and update data on a daily basis, ensuring accuracy and consistency across all platforms.

   - Utilize software tools to monitor and analyze data, generating regular reports for management review.

   - Prepare presentations and reports, using Excel and PowerPoint, to summarize data insights and actionable recommendations.

2. Administrative and Executive Support:

   - Draft, review, and refine letters, correspondence, and official documents as required.

   - Coordinate with different departments to support tasks related to Key Result Areas (KRAs).

   - Assist in the preparation and scheduling of meetings, ensuring that participants have all necessary materials.

3. Communication and Coordination:

   - Serve as a liaison between departments, facilitating communication and ensuring timely response to queries.

   - Support staff and departments by providing information, resources, and assistance for projects related to assigned KRAs.

4. Software and Tools Management:

   - Manage and troubleshoot relevant software applications to optimize data operations and reporting processes.

   - Advocate for best practices in data handling and software use to enhance productivity.

5. Continuous Improvement:

   - Identify opportunities for process improvements and implement solutions to streamline data management and administrative tasks.