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24 24/7 Customer Jobs

BPO Bulk Hiring -Talent Acquisition Manager

12-16 years

₹ 16 - 18L/yr

Bangalore / Bengaluru

1 vacancy

BPO Bulk Hiring -Talent Acquisition Manager

24/7 Customer

posted 5mon ago

Job Description

Job Title: Talent Acquisition BPO Bulk Hiring Resource Manager

Location: Bangalore, Marathahalli Outer ring road.

Department: Talent Discovery


Job Summary:

The Talent Acquisition BPO Bulk Hiring Manager is responsible for leading and managing the end-to-end recruitment process for large-scale hiring initiatives within the [24]7.ai BPO sector. This role requires a strategic thinker with extensive experience in high-volume recruitment, strong leadership skills, and the ability to build relationships with stakeholders at all levels.


Key Responsibilities:


Strategic Planning:

    • Develop and implement effective bulk hiring strategies to meet the organizations talent needs in the BPO sector.
    • Analyze market trends and competitor hiring practices to stay ahead in attracting top talent.
    • Forecast hiring needs based on business growth and operational demands.

Recruitment Process Management:

    • Oversee the full-cycle recruitment process for high-volume hiring, including sourcing, screening, assessment, interviewing, and onboarding.
    • Ensure recruitment processes are efficient, effective, and compliant with all relevant regulations and company policies.
    • Utilize Springboard and other recruitment technologies to streamline processes and improve candidate experience.

Team Leadership:

    • Lead, mentor, and develop a team of recruiters and coordinators, ensuring high performance and engagement.
    • Provide training and guidance to the recruitment team on best practices, sourcing techniques, and candidate assessment methods.

Stakeholder Management:

    • Collaborate with hiring managers and department heads to understand staffing needs and create job descriptions.
    • Communicate effectively with internal stakeholders to provide updates on recruitment progress and challenges.
    • Manage relationships with external recruitment vendors and agencies.

Data Analysis and Reporting:

    • Track and analyze recruitment metrics to assess the effectiveness of hiring strategies and processes.
    • Prepare regular reports on recruitment activities, including time-to-hire, cost-per-hire, and candidate quality.
    • Use data insights to continuously improve recruitment strategies and operations.

Employer Branding:

    • Promote the company as an employer of choice through various branding initiatives.
    • Partner with the marketing team to create compelling content and campaigns that attract top talent.
    • Attend industry events and job fairs to represent the company and network with potential candidates.

Qualifications:

  • Bachelors degree any specialization.
  • Minimum of 15 years of experience in Bulk hiring talent acquisition, with a focus on high-volume/BPO recruitment.
  • Minimum of 10 years experience in managing and leading recruitment teams.
  • Strong understanding of recruitment processes, sourcing techniques, and employment laws.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to analyze data and metrics to drive recruitment strategies.
  • Strong organizational and time-management skills.

Preferred Qualifications:

  • Experience in the BPO industry.
  • Experience with employer branding and recruitment marketing.

Working Conditions:

  • Full-time position.
  • Work from office only

How to Apply:

Interested candidates should submit their resume to hr.lateral@247.ai with the subject line BPO Bulk Hiring Manager.

We prefer only relevant background candidates for this role.




Employment Type: Full Time, Permanent

Functional Areas: HR & Admin

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What people at 24/7 Customer are saying

What 24/7 Customer employees are saying about work life

based on 2.8k employees
63%
74%
64%
57%
Flexible timing
Rotational Shift
No travel
Night Shift
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24/7 Customer Benefits

Free Transport
Cafeteria
Health Insurance
Job Training
Soft Skill Training
Gymnasium +6 more
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24/7 Customer Bangalore / Bengaluru Office Location

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Bangalore Office
Prestige Tech Platina 2, Marathahalli Sarjapura Outer Ring Road, Kadabeesanahalli, Bangalore
Bangalore - 560087

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