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Zscaler Softech Customer Success Manager Interview Questions and Answers for Experienced

Updated 6 Sep 2023

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Customer Success Manager Interview Questions

user image Sumit Singh Sodhi

posted on 6 Sep 2023

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Technically equipped questions
3

Group Discussion Round

Presentation round on various aspects

4

Assignment Round

It was a case study and basis that i had to prepare and present

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Jun 2023.

6 Interview Rounds

1

Aptitude Test Round

Test with 100 marks & passing of 23 I guess. Sections - Quant , DI & reasoning

2

Case Study Round

Case study on one of the product stratergy

3

One-on-one Round (2 Questions)

  • Q1. 1-1 with 2 Directors
  • Q2. How will you negotiate for a renewal conversation
4

One-on-one Round (1 Question)

  • Q1. 1-1 with 2 VPs
5

Assignment Round

Final behavior assessment

6

HR Round (1 Question)

  • Q1. Salary negotiation
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Jun 2023.

6 Interview Rounds

1

Aptitude Test Round

Test with 100 marks & passing of 23 I guess. Sections - Quant , DI & reasoning

2

Case Study Round

Case study on one of the product stratergy

3

One-on-one Round (2 Questions)

  • Q1. 1-1 with 2 Directors
  • Q2. How will you negotiate for a renewal conversation
4

One-on-one Round (1 Question)

  • Q1. 1-1 with 2 VPs
5

Assignment Round

Final behavior assessment

6

HR Round (1 Question)

  • Q1. Salary negotiation

Zscaler Softech Interview FAQs

How many rounds are there in Zscaler Softech Customer Success Manager interview for experienced candidates?
Zscaler Softech interview process for experienced candidates usually has 4 rounds. The most common rounds in the Zscaler Softech interview process for experienced candidates are One-on-one Round, Group Discussion and Assignment.
How to prepare for Zscaler Softech Customer Success Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zscaler Softech. The most common topics and skills that interviewers at Zscaler Softech expect are Product Management, Presales, Web Technologies, Account Management and Networking.
What are the top questions asked in Zscaler Softech Customer Success Manager interview for experienced candidates?

Some of the top questions asked at the Zscaler Softech Customer Success Manager interview for experienced candidates -

  1. CSM KPI, Networking questions, SSL inspect...read more
  2. Zscaler features and it’s competit...read more
  3. Technically equipped questi...read more

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Zscaler Softech Customer Success Manager Salary
based on 53 salaries
₹8.2 L/yr - ₹25.5 L/yr
30% more than the average Customer Success Manager Salary in India
View more details

Zscaler Softech Customer Success Manager Reviews and Ratings

based on 8 reviews

3.3/5

Rating in categories

3.8

Skill development

3.7

Work-Life balance

3.2

Salary & Benefits

2.2

Job Security

2.6

Company culture

2.7

Promotions/Appraisal

3.2

Work Satisfaction

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