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Zomato Voice Process Executive Interview Questions and Answers for Experienced
Zomato Voice Process Executive Interview Experiences for Experienced
1 interview found
I applied via Job Fair and was interviewed in Jun 2022. There were 3 interview rounds.
I build my career in the company i have to have my own experience i build organisation in the company
(7 Questions)
- Q1. Costomer any trobale shoot issue i handle and providing the customer
- Q2. Customer any difficult question how to handle
- Q3. The process how to handle
- Ans.
Can you please clarify the question? I am not sure what process you are referring to.
Can you please provide more context or details about the process?
Are there any specific guidelines or protocols that need to be followed?
Can you give an example of a scenario where this process would need to be handled?
Do you have any specific concerns or challenges related to this process?
- Q4. The customer how did the
- Q5. The customer service support for solution
- Q6. Solution and providing the customer
- Q7. Give solutions and providing the customer
Interview Preparation Tips
- Company Law Matters
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.
(5 Questions)
- Q1. Why u want this job?
- Ans. I want Explore my knowledge by this sector and I will communicate with multiple clients then I know how to handle with rude and cool customers.
- Q2. What is your salary expectation
- Q3. Who is your inspiration
- Ans. My biggest inspiration is my mom. she told me that Never give up your hardwork don't let your face down Do good be good life good. She told about this.
- Q4. What is the CTC of this company
- Ans.
The CTC of the company is competitive and varies based on the role and experience of the candidate.
CTC is based on the role and experience of the candidate
Competitive salary packages offered
Additional benefits like insurance, bonuses, and incentives may be included
- Q5. Where is the job location
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Location from adyarr
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(7 Questions)
- Q1. My hobbies are listening music and playing cricket and hockey
- Q2. I have to take some break if in case
- Q3. I would wanted when my any
- Q4. And sometimes i am going
- Q5. And when I meeting in the
- Q6. My colleague are arrv
- Q7. Am going when I free
Interview Preparation Tips
- History
Non Voice Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anonymous
posted on 21 Aug 2023
Selected
I applied via Newspaper Ad and was interviewed in Jul 2023. There were 2 interview rounds.
(6 Questions)
- Q1. Self induction and company rolls
- Q2. Work rolls and job titel
- Q3. Manger round and old company experience
- Q4. Working hours and
- Q5. Salary discussion
- Q6. Work process and work training
Interview Preparation Tips
I was interviewed in Feb 2024.
Basic knowledge and typing
(1 Question)
- Q1. About yourself and calcification
I applied via Walk-in
(1 Question)
- Q1. Previous job experience And sales techniques
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(7 Questions)
- Q1. My hobbies are listening music and playing cricket and hockey
- Q2. I have to take some break if in case
- Q3. I would wanted when my any
- Q4. And sometimes i am going
- Q5. And when I meeting in the
- Q6. My colleague are arrv
- Q7. Am going when I free
Interview Preparation Tips
- History
I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.
(5 Questions)
- Q1. How to solve a problem of customer
- Ans.
To solve a problem of a customer, listen actively, empathize, identify the root cause, offer a solution, and follow up.
Listen actively to the customer's problem and let them know you understand their issue.
Empathize with the customer and show them that you care about their problem.
Identify the root cause of the problem and offer a solution that addresses it.
If necessary, escalate the issue to a higher authority to ensu...
- Q2. How to manage coustomer
- Ans.
Managing customers involves effective communication, problem-solving skills, and building strong relationships.
Listen actively to customer concerns and needs
Provide timely and accurate information
Offer solutions and options to resolve issues
Build rapport and trust through personalized interactions
Follow up to ensure customer satisfaction
Handle difficult situations with empathy and professionalism
- Q3. How to talk humble to customer
- Ans.
Talking humble to customers is important for building trust and rapport. It involves active listening, empathy, and respectful language.
Use polite language and avoid using jargon or technical terms
Listen actively to the customer's concerns and acknowledge their feelings
Show empathy by putting yourself in the customer's shoes and understanding their perspective
Avoid interrupting the customer and let them finish speaking...
- Q4. When a customer is angery how you handle this time
- Ans.
I remain calm, listen actively, empathize, apologize, and offer a solution.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Apologize for any inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction before ending the call
- Q5. When customer is not agree with your decision how you handle that costumers
Interview Preparation Tips
- voice
- non voice
Selected
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Location from adyarr
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Zomato Voice Process Executive Reviews and Ratings
based on 2 reviews
Rating in categories
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308
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