Eternal Limited Voice Process Executive Interview Questions and Answers

I build my career in the company i have to have my own experience i build organisation in the company

Q1. Costomer any trobale shoot issue i handle and providing the customer
Ans. 
I effectively troubleshoot customer issues by actively listening, diagnosing problems, and providing clear solutions.
• Listen carefully to the customer's issue to understand their perspective.

• Ask clarifying questions to gather more details about the problem.

• Provide step-by-step instructions to resolve the issue, such as resetting a device.

• Follow up with the customer to ensure the solution worked and they are satisfied.

• Do...read more
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Q2. Customer any difficult question how to handle
Ans. 
Handling difficult customer questions requires patience, empathy, and effective communication skills to ensure satisfaction.
• Listen actively to the customer's concern without interrupting.

• Acknowledge their feelings and show empathy, e.g., 'I understand this is frustrating for you.'

• Ask clarifying questions to fully understand the issue, e.g., 'Can you provide more details about the problem?'

• Provide clear and concise info...read more
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Q3. The process how to handle
Ans. 
Can you please clarify the question? I am not sure what process you are referring to.
• Can you please provide more context or details about the process?

• Are there any specific guidelines or protocols that need to be followed?

• Can you give an example of a scenario where this process would need to be handled?

• Do you have any specific concerns or challenges related to this process?
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Q4. The customer how did the
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Q5. The customer service support for solution
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Q6. Solution and providing the customer
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Q7. Give solutions and providing the customer
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