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Zoho Technical Support Executive Interview Questions and Answers

Updated 26 Oct 2024

Zoho Technical Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

They ask 10 aptitude questions and ten technical questions.They are easy to solve if you are prepare well for that.

Round 2 - Technical 

(2 Questions)

  • Q1. Pattern printing
  • Q2. For loops questions
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you?

Interview Preparation Tips

Topics to prepare for Zoho Technical Support Executive interview:
  • Aptitude form prepinsta
  • Pattern printing
  • Thorough in c++
Interview preparation tips for other job seekers - Prepare well and practice previous interview questions.You prepare these form prepinsta and some YouTube channel.Be thorough in pattern printing.All the best.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Technical. communication, GK

Round 2 - Group Discussion 

Choose your own topic

Technical Support Executive Interview Questions Asked at Other Companies

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Q2. What is BIOS, tell me something
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Q3. How to solve system hang-up issue
Q4. What are the different types of cement available in market?
Q5. What is a graphics card and what is the difference between integr ... read more
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Verbal aptitude test

Round 2 - One-on-one 

(1 Question)

  • Q1. Current job role

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Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Amcat test

Round 2 - Technical 

(1 Question)

  • Q1. What is a graphic card and its use?
  • Ans. 

    A graphic card is a hardware component that enhances the visual performance of a computer by rendering images and videos.

    • It is responsible for rendering and displaying images on the monitor.

    • It has its own processor and memory to handle graphics-intensive tasks.

    • It is used in gaming, video editing, and other graphic-intensive applications.

    • Examples include NVIDIA GeForce and AMD Radeon graphics cards.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Adobe Technical Support Executive interview:
  • Computer science basics
Interview preparation tips for other job seekers - Keep hustling until unless you achieve your goals.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Your communication skills and online aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. How will you handle the situation as team pressure Introduction
  • Q2. How you will sale and what all benifits you will tell about the product
  • Ans. 

    I will highlight the unique features and benefits of the product to the customer.

    • I will start by understanding the customer's needs and requirements.

    • Then, I will explain how our product can fulfill those needs and provide solutions.

    • I will highlight the unique features and benefits of the product, such as its durability, efficiency, and cost-effectiveness.

    • I will also provide examples of how our product has helped other ...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Personal information What is your expectations
Round 5 - Technical 

(1 Question)

  • Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers
Round 6 - Salary Expectations 

(1 Question)

  • Q1. Salary Expectations and skilled questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic be confident always give a positive response
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through the resume
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Zoho Interview FAQs

How many rounds are there in Zoho Technical Support Executive interview?
Zoho interview process usually has 2-3 rounds. The most common rounds in the Zoho interview process are Aptitude Test, One-on-one Round and Group Discussion.
What are the top questions asked in Zoho Technical Support Executive interview?

Some of the top questions asked at the Zoho Technical Support Executive interview -

  1. Pattern print...read more
  2. For loops questi...read more

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Zoho Technical Support Executive Interview Process

based on 4 interviews

1 Interview rounds

  • Aptitude Test Round
View more
Zoho Technical Support Executive Salary
based on 8 salaries
₹4 L/yr - ₹11 L/yr
81% more than the average Technical Support Executive Salary in India
View more details

Zoho Technical Support Executive Reviews and Ratings

based on 3 reviews

4.2/5

Rating in categories

4.5

Skill development

3.0

Work-life balance

4.5

Salary

4.5

Job security

5.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 3 Reviews and Ratings
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