Zeal Connect Interview Questions and Answers

Q1. TELL ME ABOUT OF YOURSELF
Ans. 
Experienced customer executive with a passion for delivering exceptional service and building strong relationships.
• Over 5 years of experience in customer service roles

• Skilled in resolving customer complaints and issues effectively

• Strong communication and interpersonal skills

• Proven track record of exceeding customer satisfaction goals

• Passionate about providing personalized service to each customer
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Q2. WHY DO YOU WANT THIS JOB
Ans. 
I am passionate about providing excellent customer service and believe this job aligns with my skills and values.
• I have a strong background in customer service and enjoy helping others

• I am excited about the opportunity to work with a reputable company like yours

• I am confident that my communication and problem-solving skills will make me an asset to your team
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Q3. WHAT ARE YOUR STRENGTHS
Ans. 
My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction

• Customer focus - always prioritize the needs and satisfaction of customers

• Adaptability - able to quickly adjust to
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Q4. WHAT ARE YOUR WEAKNESSES
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overthink and second-guess my decisions

• I can be too self-critical and have high expectations for myself

• I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards
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Q5. WHAT IS YOUR SALARYEXPECTATIONS
Ans. 
I am looking for a competitive salary based on my experience and skills.
• Research industry standards for similar roles

• Consider cost of living in the area

• Factor in benefits and perks offered by the company

• Be prepared to negotiate based on your value to the company
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Apt questions and some Java related questions

Q1. Difference between Abstract and Interface class in Java
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Q2. Difference between Intent and Intent filter
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Q1. Tell me about yourself?
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Q2. What are your strength and weakness.
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Task: Compose an official email to a client.

Sample questions based on general knowledge in english like reading comprehension and situation reasoning

They asked Very basic and Normal topics

Q1. Tell me about yourself
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Q2. Why you want to join in sales company
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Q1. Can you tell me about yourself?
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Q2. Technical questions related to airline
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Q1. Need to have some professional experts
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Q2. Train HR and Co founders on basic communication skills
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Q1. Tell me about your self
Ans. 
Experienced finance professional with a strong background in financial analysis and strategic planning.
• Over 8 years of experience in finance roles

• Skilled in budgeting, forecasting, and financial reporting

• Proven track record of improving financial processes and driving profitability

• Strong analytical and problem-solving skills

• Excellent communication and leadership abilities
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Q2. Will you relocate to Africa
Ans. 
Yes, I am open to relocating to Africa for the Finance Manager position.
• I am willing to relocate for the right opportunity

• I have experience working in diverse locations

• I am excited about the prospect of working in Africa
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We had a set of questions related to travel sales agent and then some grammar skills and written communication on how to show empathy when a customer complaints.

Q1. About yourself and your previous roles
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Q1. Again about yourself and your previous roles in a extensive manner by manager.
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Q1. Tell me about yourself
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Q2. What is rate of PF and ESIC
Ans. 
PF rate is 12% of basic salary for both employer and employee. ESIC rate is 1.75% of gross salary for employee and 4.75% for employer.
• PF rate is 12% of basic salary for both employer and employee

• ESIC rate is 1.75% of gross salary for employee and 4.75% for employer
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Q3. Are your comfortable to use saral and matrix?
Ans. 
Yes, I am comfortable using Saral and Matrix for HR payroll tasks.
• I have experience using Saral and Matrix for payroll processing

• I am familiar with the features and functionalities of both software

• I have successfully completed payroll tasks using Saral and Matrix
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Q1. How to check attendance
Ans. 
Attendance can be checked through various methods such as biometric systems, time tracking software, manual sign-in sheets, etc.
• Use biometric systems to track employees' entry and exit times

• Implement time tracking software that employees can use to clock in and out

• Maintain manual sign-in sheets for employees to record their attendance

• Utilize RFID cards or key fobs for employees to swipe in and out of the office
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Q2. How to mark leave and tour from HR/ Admin side
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Q3. How soon I can joint
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