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Z Estates Customer Service Executive Interview Questions and Answers

Updated 15 Dec 2022

Z Estates Customer Service Executive Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. Why do you want to joint my company?
  • Q3. Whats your last experienced
  • Q4. Gggggggggcddcvbnmmmmmnbbvvvccvhn
  • Q5. Ccbbnnnnnbbvvvvghbbvbnnmmmnnbvvgghhjjjjnbgghjnbbjmmkk

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good nd fully awesome for me nd its good nd well

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. Diff Betn Sales & Marketing
  • Ans. 

    Sales is the process of selling products or services, while marketing is the process of promoting and creating awareness about those products or services.

    • Sales involves direct interaction with customers to persuade them to buy a product or service, while marketing involves creating a brand image and promoting the product or service through various channels.

    • Sales is focused on generating revenue and closing deals, while...

  • Answered by AI

I applied via LinkedIn and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

You will be asked to give your opinion on any topic,whatever your views are you just say it, be yourself. It is a group discussion you should be prepared for counter opinion.

Round 2 - One-on-one 

(1 Question)

  • Q1. Personal interview about you past experiences, education background etc
Round 3 - HR 

(1 Question)

  • Q1. Many questions will be there

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, stay calm, work on yourself everyday and be better, they will have to select you if what they are looking for. Sale yourself tell them how you gonna benefit the company.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General Questions- Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Explained the process and asked If I am comfortable with it
Round 3 - Aptitude Test 

60 mins- Email writing and response

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging
  • Ans. 

    Gaming knowledge and troubleshooting lagging issues

    • I have played various types of games including FPS, RPG, and sports games

    • Steps to follow when game starts lagging include checking system requirements, closing unnecessary programs, updating drivers, and lowering graphics settings

    • In some cases, clearing cache or reinstalling the game may also help

    • It's important to have a basic understanding of computer hardware and sof

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There were MCQs, around 40 questions or so

Round 2 - Case Study 

There was a case study

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

  • Answered by AI
  • Q2. What do you think about our company?
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

  • Answered by AI
  • Q4. Why you want to get this job?
  • Q5. What do you think about other company's?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire
  • Ans. 

    I have a proven track record of delivering exceptional customer service, leading teams to success, and improving customer satisfaction.

    • I have X years of experience in customer service management.

    • I have successfully implemented strategies that have improved customer satisfaction ratings by X%.

    • I have a strong leadership skills and have effectively managed and motivated teams to achieve goals.

    • I am passionate about providi...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce youself
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. Diff Betn Sales & Marketing
  • Ans. 

    Sales is the process of selling products or services, while marketing is the process of promoting and creating awareness about those products or services.

    • Sales involves direct interaction with customers to persuade them to buy a product or service, while marketing involves creating a brand image and promoting the product or service through various channels.

    • Sales is focused on generating revenue and closing deals, while...

  • Answered by AI

I applied via LinkedIn and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

You will be asked to give your opinion on any topic,whatever your views are you just say it, be yourself. It is a group discussion you should be prepared for counter opinion.

Round 2 - One-on-one 

(1 Question)

  • Q1. Personal interview about you past experiences, education background etc
Round 3 - HR 

(1 Question)

  • Q1. Many questions will be there

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, stay calm, work on yourself everyday and be better, they will have to select you if what they are looking for. Sale yourself tell them how you gonna benefit the company.

Z Estates Interview FAQs

How many rounds are there in Z Estates Customer Service Executive interview?
Z Estates interview process usually has 2 rounds. The most common rounds in the Z Estates interview process are Resume Shortlist and HR.
What are the top questions asked in Z Estates Customer Service Executive interview?

Some of the top questions asked at the Z Estates Customer Service Executive interview -

  1. ccbbnnnnnbbvvvvghbbvbnnmmmnnbvvgghhjjjjnbgghjnbbjm...read more
  2. gggggggggcddcvbnmmmmmnbbvvvcc...read more

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