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Deloitte Digital

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Deloitte Digital Customer Service Executive Interview Questions and Answers

Updated 16 Feb 2024

Deloitte Digital Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Rohan Thakur

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General Questions- Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Explained the process and asked If I am comfortable with it
    • Add your answer
Round 3 - Aptitude Test 

60 mins- Email writing and response

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself

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busybhindi
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Tietoevry
TCS or Capgemini
I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

TCS user image Anonymous

posted on 26 Jan 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
    • View 6 more answers
  • Q2. Regarding previous Organization.
    • Add your answer
  • Q3. Why did you left previous Organization.
    • Add your answer
  • Q4. What was your role in previous Organization.
    • Add your answer
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

    • Answered by AI
    View 1 more answer
  • Q6. Regarding Hobby
    • Add your answer
  • Q7. Job stability
    • Add your answer
  • Q8. And what you think about TCS.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Customer Service Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 18 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 8 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Mostly about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it took me like 2 weeks to complete the interview idk why they took so much of time

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 3 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Where do you see yourself in next 5 years
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing Speed test....
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 14 Dec 2020

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
    • View 7 more answers
  • Q2. Do you think that you are eligible for this job
    • View 3 more answers
  • Q3. How many years of experience do you have?
    • View 2 more answers
  • Q4. Why should i hire you for this job?
    • Add your answer

Customer Service Executive Interview Questions & Answers

NTT Data user image Anonymous

posted on 12 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
    • Add your answer
  • Q2. Q.2) Golden rules of accounting?
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • Debit the receiver, credit the giver

    • Debit what comes in, credit what goes out

    • Debit all expenses and losses, credit all incomes and gains

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 12 Apr 2022

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(8 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Share details of your previous job.
    • Add your answer
  • Q6. Why should we hire you?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication as well as confidence

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 10 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction of ours
    • Add your answer
Round 2 - Assignment 

About the typing and test

Round 3 - One-on-one 

(1 Question)

  • Q1. Ops rounds about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good at all rounds and sutherland is best in my opinion
More about working at Deloitte Digital

Deloitte Digital Interview FAQs

How many rounds are there in Deloitte Digital Customer Service Executive interview?
Deloitte Digital interview process usually has 3 rounds. The most common rounds in the Deloitte Digital interview process are HR, One-on-one Round and Aptitude Test.

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Deloitte Digital Customer Service Executive Interview Process

based on 1 interview

Interview experience

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Deloitte Digital Customer Service Executive Salary
based on 7 salaries
₹2.5 L/yr - ₹6 L/yr
23% more than the average Customer Service Executive Salary in India
View more details

Deloitte Digital Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

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5.0

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5.0

Job security

5.0

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5.0

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5.0

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