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Times Group Customer Service Executive Interview Questions and Answers

Updated 20 Apr 2023

Times Group Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. Diff Betn Sales & Marketing
  • Ans. 

    Sales is the process of selling products or services, while marketing is the process of promoting and creating awareness about those products or services.

    • Sales involves direct interaction with customers to persuade them to buy a product or service, while marketing involves creating a brand image and promoting the product or service through various channels.

    • Sales is focused on generating revenue and closing deals, while...

  • Answered by AI

Interview questions from similar companies

I applied via Company Website and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Question related to print media, current affairs, and knowledge about the job applied for.
  • Q2. Reverse question of print media, facilities of company, job description, duty hours, day duty or night duty etc.
  • Q3. Written as above
  • Q4. Descriptions given above.
  • Q5. Already describe earlier.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be smart, fluency in English and bengali languages, good knowledge about the print and electronic media, knowledge about current affars, and intelligency level of the candidate.

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and expectations of the role.

    • I believe that salary should be determined based on the responsibilities and expectations of the role.

    • I am open to negotiation and would like to discuss the salary range for this position.

    • I would like to understand the compensation package and benefits offered before discussing specific salary expectations.

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

    • My father is a successful entrepreneur and has instilled in me a strong work ethic and determination.

    • My mother is a teacher and has taught me the importance of education and continuous learning.

    • I have two siblings, and we have always s...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Senior Sales Executive at XYZ Company.

    • Managed a team of 10 sales representatives

    • Achieved 20% increase in sales revenue within the first year

    • Developed and implemented effective sales strategies

    • Built and maintained strong relationships with key clients

    • Analyzed market trends and competitor activities

    • Provided regular sales reports to the management

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for a role that offers more responsibility and leadership opportunities.

    • Interested in working with a larger team and managing a wider range of projects.

    • Seeking a company that aligns with my values and offers better career progression.

    • Want to broaden my skill set and learn new industry trends and practices.

    • Desire to work in a more coll

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    Experienced professional with strong leadership skills and a proven track record in management.

    • Over 5 years of experience in management roles

    • Successfully led teams to achieve targets and deliver results

    • Proficient in strategic planning, problem-solving, and decision-making

    • Strong communication and interpersonal skills

    • Ability to adapt to changing environments and handle multiple tasks

    • Example: As a Manager at XYZ Company, ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for technical questions.
Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for technical round also.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About job profile
  • Q2. About yourself and family
Round 3 - One-on-one 

(3 Questions)

  • Q1. Detail about job profile and learning
  • Q2. Your achievements
  • Ans. 

    I have achieved consistent sales growth, implemented successful team training programs, and received multiple awards for outstanding performance.

    • Consistently achieved sales growth targets by 10% year over year

    • Implemented successful team training programs resulting in 20% increase in productivity

    • Received multiple awards for outstanding performance in customer service and leadership

  • Answered by AI
  • Q3. Salary expectation,joining time

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your Cv to explain and work honestly to learn

I applied via Campus Placement and was interviewed before Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Core php, redis, solr

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain what projects you have worked on.

Interview Questionnaire 

1 Question

  • Q1. General discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Interaction was good...But no feedback from HR yet.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Role of Media

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Honest answer and positive body language.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and transparent . No need to bluff.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Detailing about my skills , experience and package.
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction Are you comfortable for touring How to generate business Are comfortable with media group
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Hackerrank test with medium level questions

Round 2 - Coding Test 

Medium level two questions. Focus of optimising.

Round 3 - Technical 

(2 Questions)

  • Q1. Project details, challenges
  • Q2. Oops , databse, design low level
Round 4 - HR 

(2 Questions)

  • Q1. Why join company
  • Ans. 

    I am excited to join Company because of its innovative projects, collaborative team, and opportunities for growth.

    • Innovative projects: Company is known for pushing boundaries and working on cutting-edge technologies.

    • Collaborative team: I value teamwork and believe that the collaborative environment at Company will help me thrive.

    • Opportunities for growth: Company offers various learning and development opportunities to

  • Answered by AI
  • Q2. Salary expectation
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Times Group Interview FAQs

How many rounds are there in Times Group Customer Service Executive interview?
Times Group interview process usually has 2 rounds. The most common rounds in the Times Group interview process are Resume Shortlist and One-on-one Round.

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Times Group Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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