Times Group Customer Service Executive Interview Questions and Answers

Q1. About job profile
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Q2. About yourself and family
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Q1. Detail about job profile and learning
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Q2. Your achievements
Ans. 
I have achieved consistent sales growth, implemented successful team training programs, and received multiple awards for outstanding performance.
• Consistently achieved sales growth targets by 10% year over year

• Implemented successful team training programs resulting in 20% increase in productivity

• Received multiple awards for outstanding performance in customer service and leadership
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Q3. Salary expectation,joining time
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Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and expectations of the role.
• I believe that salary should be determined based on the responsibilities and expectations of the role.

• I am open to negotiation and would like to discuss the salary range for this position.

• I would like to understand the compensation package and benefits offered before discussing specific salary expectations.
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Q2. What is your family background?
Ans. 
My family background is diverse and has shaped my values and work ethic.
• My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

• My father is a successful entrepreneur and has instilled in me a strong work ethic and determination.

• My mother is a teacher and has taught me the importance of education and continuous learning.

• I have two siblings, and we have always s...read more
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Q3. Share details of your previous job.
Ans. 
I worked as a Senior Sales Executive at XYZ Company.
• Managed a team of 10 sales representatives

• Achieved 20% increase in sales revenue within the first year

• Developed and implemented effective sales strategies

• Built and maintained strong relationships with key clients

• Analyzed market trends and competitor activities

• Provided regular sales reports to the management
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Q4. Why are you looking for a change?
Ans. 
Seeking new challenges and growth opportunities in a dynamic work environment.
• Looking for a role that offers more responsibility and leadership opportunities.

• Interested in working with a larger team and managing a wider range of projects.

• Seeking a company that aligns with my values and offers better career progression.

• Want to broaden my skill set and learn new industry trends and practices.

• Desire to work in a more coll
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Q5. Tell me about yourself.
Ans. 
Experienced professional with strong leadership skills and a proven track record in management.
• Over 5 years of experience in management roles

• Successfully led teams to achieve targets and deliver results

• Proficient in strategic planning, problem-solving, and decision-making

• Strong communication and interpersonal skills

• Ability to adapt to changing environments and handle multiple tasks

• Example: As a Manager at XYZ Company, ...read more
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Tell me about yourself.
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Basic written and communication skills

Q1. Sales scenario and project description
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Q2. That’s upto your skillset
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