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YuppTV

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3.5

based on 129 Reviews

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YuppTV Customer Care Executive Interview Questions and Answers

Updated 19 Jan 2024

YuppTV Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 19 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Communication skills, explained about inbound process and outbound process. How to pitch customer for product sales. How we have to recive customer on call and how we have to apologize to customer and etc
    • Add your answer
  • Q2. Tell abouts to our self
  • Ans. About my educational. Back ground and family' related and informed about hobbies and etc
    • Answered Anonymously
    Add your answer
  • Q3. My name is chintalapudi akash
    • Add your answer
  • Q4. I have completed diploma in fire and safet as graduate. I have 2 elder brother and my father work as government employees and my mother work as house wife . My hobbies watching tv playing cricket.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Hathway user image Anonymous

posted on 9 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

    • Answered by AI
    Add your answer
  • Q2. What do you think about our company?
    • Add your answer
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

    • Answered by AI
    Add your answer
  • Q4. Why you want to get this job?
    • Add your answer
  • Q5. What do you think about other company's?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.

Customer Care Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 21 Jul 2022

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
    • Add your answer
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.

Customer Care Executive Interview Questions & Answers

Hathway user image Anonymous

posted on 9 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

    • Answered by AI
    Add your answer
  • Q2. What do you think about our company?
    • Add your answer
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

    • Answered by AI
    Add your answer
  • Q4. Why you want to get this job?
    • Add your answer
  • Q5. What do you think about other company's?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.

Customer Service Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 24 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Its thear a parmanent job
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What will the salary per month
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What the timing this job
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Whare will the job location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks

Customer Service Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Do You have any experience?
    • Add your answer

Customer Support Executive Interview Questions & Answers

DISH TV user image Ritz Roy

posted on 20 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. And laptop configuration
    • Add your answer
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
    • Add your answer
Round 3 - Assignment 

General knowledge test and aptitude test

Customer Service Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 8 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR check lot of times your communication and HR give you one topic then after that you speak about the topic 4 to 6 min
    • Add your answer
  • Q2. Basic introduction and family background and soft skills
    • Add your answer
Round 3 - Aptitude Test 

Hearing, Speaking and listening

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you will have to become good resume and good communication skills

Customer Care Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 21 Jul 2022

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
    • Add your answer
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.

Customer Support Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 10 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. Tell me something about your town/district
    • Add your answer
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.
More about working at YuppTV

YuppTV Interview FAQs

How many rounds are there in YuppTV Customer Care Executive interview?
YuppTV interview process usually has 2 rounds. The most common rounds in the YuppTV interview process are One-on-one Round and HR.
What are the top questions asked in YuppTV Customer Care Executive interview?

Some of the top questions asked at the YuppTV Customer Care Executive interview -

  1. Communication skills, explained about inbound process and outbound process. Ho...read more
  2. I have completed diploma in fire and safet as graduate. I have 2 elder brother ...read more
  3. My name is chintalapudi ak...read more

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YuppTV Customer Care Executive Interview Process

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Interview experience

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YuppTV Customer Care Executive Salary
based on 11 salaries
₹2.2 L/yr - ₹3.3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

YuppTV Customer Care Executive Reviews and Ratings

based on 3 reviews

4.5/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

4.5

Salary

3.0

Job security

3.7

Company culture

3.7

Promotions

3.7

Work satisfaction

Explore 3 Reviews and Ratings
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