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Wow Momo
Foods
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A shift manager is responsible for overseeing the operations and performance of a specific shift in a business or organization.
Managing and supervising staff during the shift
Ensuring smooth operations and adherence to company policies
Handling customer complaints and resolving issues
Monitoring inventory and ordering supplies
Preparing shift reports and communicating with higher management
Training and mentoring new e...
Food cost can be calculated by dividing the total cost of ingredients used in a dish by the selling price of that dish.
Calculate the total cost of all ingredients used in a dish
Determine the selling price of that dish
Divide the total cost of ingredients by the selling price to get the food cost percentage
Food cost percentage = (Total cost of ingredients / Selling price) * 100
To increase sales, focus on improving customer experience, implementing effective marketing strategies, and optimizing product offerings.
Enhance customer experience through excellent service and personalized interactions
Implement targeted marketing campaigns to reach a wider audience
Offer promotions, discounts, or loyalty programs to incentivize purchases
Analyze sales data to identify trends and adjust strategies ...
MRD (Minimum Reorder Point) is important for efficient inventory management.
MRD helps in determining the minimum quantity of a product that should be available in inventory to avoid stockouts.
It ensures that there is enough stock to meet customer demand without excessive inventory holding costs.
MRD takes into account factors like lead time, demand variability, and desired service level.
By setting an appropriate MR...
As an internal auditor, my future plans include gaining more experience, obtaining relevant certifications, and staying updated with industry trends.
Continuously improving my knowledge and skills in auditing techniques and methodologies
Obtaining certifications such as Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)
Staying updated with changes in regulations and industry best practi...
Good customer support means providing timely, helpful, and personalized assistance to customers.
Timely response to customer inquiries and issues
Helpful and informative guidance to address customer needs
Personalized interactions to make customers feel valued and understood
Efficient resolution of customer problems to ensure satisfaction
Consistent follow-up to ensure customer needs are met
F&B Auditor is responsible for conducting audits on food and beverage operations to ensure compliance with regulations and standards.
Conduct audits on food and beverage operations
Ensure compliance with regulations and standards
Analyze financial records and inventory levels
Identify areas for improvement in cost control and efficiency
Provide recommendations for enhancing operations
Food cost & P&L are crucial for restaurant profitability. Understanding them helps in managing expenses & maximizing profits.
Food cost refers to the cost of ingredients used in preparing a dish
P&L stands for Profit and Loss statement which shows the revenue, expenses, and profits of a restaurant
Managing food cost involves controlling portion sizes, minimizing waste, and negotiating with suppliers for better prices
...
Handling customer concerns requires active listening, empathy, and prompt resolution.
Listen actively to the customer's concern without interrupting.
Empathize with the customer and acknowledge their feelings.
Apologize for any inconvenience caused and assure them that their concern will be addressed promptly.
Resolve the issue as quickly as possible while keeping the customer informed of the progress.
Follow up with t...
To solve a customer problem, listen actively, empathize, and offer a solution that meets their needs.
Listen actively to the customer's complaint or issue
Empathize with the customer and acknowledge their frustration
Offer a solution that meets the customer's needs and resolves the issue
Follow up with the customer to ensure their satisfaction
I appeared for an interview before Jun 2024, where I was asked the following questions.
My experience was challenging yet rewarding, filled with opportunities for growth and learning.
Challenging tasks pushed me out of my comfort zone
Opportunities for growth through new projects and responsibilities
Learned valuable skills and knowledge from experienced colleagues
Received positive feedback and recognition for my contributions
My current package includes base salary, bonuses, benefits, and stock options.
Base salary is competitive within the industry.
Bonuses are performance-based and tied to company goals.
Benefits include health insurance, retirement plans, and paid time off.
Stock options provide opportunity for ownership in the company.
Total compensation package is reflective of my experience and contributions.
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
P&L stands for profit and loss, a financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time.
P&L shows the financial performance of a business by detailing the revenues generated and the expenses incurred.
It helps in analyzing the profitability of a business and making informed decisions.
Examples of items included in a P&L statement are sales revenue, cost of goods s...
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
Interview was normal
I applied via Job Fair and was interviewed in Apr 2024. There was 1 interview round.
I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
Experienced restaurant manager with 10+ years in the industry. Skilled in staff management, customer service, and operations.
Managed a team of 20+ staff members at XYZ restaurant
Implemented new customer service strategies resulting in a 15% increase in customer satisfaction
Responsible for overseeing daily operations including inventory management and scheduling
As a restaurant manager, I would focus on operations, staff management, customer satisfaction, and financial performance.
Establish clear operational procedures to ensure consistency in service and food quality.
Implement a staff training program to enhance skills and improve customer interactions.
Monitor inventory levels and supplier relationships to minimize costs and reduce waste.
Utilize customer feedback to make info...
I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
Food cost can be calculated by dividing the total cost of ingredients used in a dish by the selling price of that dish.
Calculate the total cost of all ingredients used in a dish
Determine the selling price of that dish
Divide the total cost of ingredients by the selling price to get the food cost percentage
Food cost percentage = (Total cost of ingredients / Selling price) * 100
A shift manager is responsible for overseeing the operations and performance of a specific shift in a business or organization.
Managing and supervising staff during the shift
Ensuring smooth operations and adherence to company policies
Handling customer complaints and resolving issues
Monitoring inventory and ordering supplies
Preparing shift reports and communicating with higher management
Training and mentoring new employ...
MRD (Minimum Reorder Point) is important for efficient inventory management.
MRD helps in determining the minimum quantity of a product that should be available in inventory to avoid stockouts.
It ensures that there is enough stock to meet customer demand without excessive inventory holding costs.
MRD takes into account factors like lead time, demand variability, and desired service level.
By setting an appropriate MRD, bu...
To increase sales, focus on improving customer experience, implementing effective marketing strategies, and optimizing product offerings.
Enhance customer experience through excellent service and personalized interactions
Implement targeted marketing campaigns to reach a wider audience
Offer promotions, discounts, or loyalty programs to incentivize purchases
Analyze sales data to identify trends and adjust strategies accor...
Who to handle a customer complain
I applied via Walk-in and was interviewed before Jul 2023. There was 1 interview round.
I appeared for an interview before Mar 2024, where I was asked the following questions.
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The duration of Wow Momo Foods interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 52 interview experiences
Difficulty level
Duration
based on 453 reviews
Rating in categories
Restaurant Manager
154
salaries
| ₹1.3 L/yr - ₹5.5 L/yr |
Shift Manager
138
salaries
| ₹1.2 L/yr - ₹3.2 L/yr |
Assistant Restaurant Manager
53
salaries
| ₹1.8 L/yr - ₹4 L/yr |
Assistant Manager
51
salaries
| ₹2 L/yr - ₹7 L/yr |
Restaurant General Manager
46
salaries
| ₹3 L/yr - ₹5.5 L/yr |
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