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Work Customer Care Executive Interview Questions and Answers

Updated 19 Jun 2024

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

CARS24 user image Anonymous

posted on 12 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Weakness or strength
    • Add your answer
  • Q3. Last working day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with communication skills

Customer Care Executive Interview Questions & Answers

Hyundai Motor India Limited user image Pratiksha Gharat

posted on 4 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
    • Add your answer
  • Q2. What is your qualification
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
    • Add your answer
  • Q2. How many salary expected you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification

Customer Care Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 10 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about RE
    • Add your answer
  • Q2. How will you handle irate cx
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints without interrupting them

    • Empathize with their situation and show understanding

    • Offer a solution to their problem and follow up to ensure their satisfaction

    • Remain calm and professional throughout the interaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please clear as many doubts as you can in interview because after getting selected you get many surprises as well as shock

Customer Service Associate Interview Questions & Answers

Daikin user image Anonymous

posted on 1 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
    • Add your answer
  • Q2. Questions on sales too
    • Add your answer

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well

Customer Support Executive Interview Questions & Answers

Dell user image Anonymous

posted on 18 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can i ask u about to customers services associated this is profile what should I do ?
    • Add your answer
  • Q2. What About salary pakage?
  • Ans. I now i am takint in hand 28k , so i want to 35k in hand
    • Answered Anonymously
    Add your answer
  • Q3. I am working as a customer support service , so i am able do this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - U r looking job any reason like for salary so i want to say something u re able doing this job so work do and with experience and Confidence and after something get your big position.

Customer Support Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 16 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.

Non Voice Customer Care Executive Interview Questions & Answers

Nokia user image Anonymous

posted on 14 Feb 2022

Round 1 - Technical 

(1 Question)

  • Q1. Self introduction and about our study
    • Add your answer

Customer Care Executive Interview Questions & Answers

CARS24 user image Anonymous

posted on 12 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Weakness or strength
    • Add your answer
  • Q3. Last working day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with communication skills

Customer Service Executive Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 7 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What do you like most about working here?
    • Add your answer
  • Q2. What is your biggest strength?
    • Add your answer
  • Q3. Why do we hire you?
  • Ans. For this role because of my relevant skills, experience, and passion for the industry
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your industry
More about working at Work

Work Interview FAQs

How many rounds are there in Work Customer Care Executive interview?
Work interview process usually has 1 rounds. The most common rounds in the Work interview process are HR.

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Work Customer Care Executive Interview Process

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Interview experience

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Excellent
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