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Work Customer Care Executive Interview Questions and Answers

Updated 19 Jun 2024

Work Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Past work experience
    • Add your answer

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

CARS24 user image Anonymous

posted on 12 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Weakness or strength
    • Add your answer
  • Q3. Last working day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with communication skills

Customer Care Executive Interview Questions & Answers

Hyundai Motor India Limited user image Pratiksha Gharat

posted on 4 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
    • Add your answer
  • Q2. What is your qualification
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
    • Add your answer
  • Q2. How many salary expected you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification

Customer Care Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 10 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about RE
    • Add your answer
  • Q2. How will you handle irate cx
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints without interrupting them

    • Empathize with their situation and show understanding

    • Offer a solution to their problem and follow up to ensure their satisfaction

    • Remain calm and professional throughout the interaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please clear as many doubts as you can in interview because after getting selected you get many surprises as well as shock

Customer Care Executive Interview Questions & Answers

FIS user image Anonymous

posted on 30 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Simple questions
    • Add your answer
  • Q2. You can answer. Not a big deal
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience

Customer Service Associate Interview Questions & Answers

Dell user image Anonymous

posted on 12 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are the perfect fit for the role
    • Add your answer

Customer Service Associate Interview Questions & Answers

Daikin user image Anonymous

posted on 1 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
    • Add your answer
  • Q2. Questions on sales too
    • Add your answer

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well

Customer Support Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 16 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.

Non Voice Customer Care Executive Interview Questions & Answers

Nokia user image Anonymous

posted on 14 Feb 2022

Round 1 - Technical 

(1 Question)

  • Q1. Self introduction and about our study
    • Add your answer

Customer Care Executive Interview Questions & Answers

CARS24 user image Anonymous

posted on 12 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Weakness or strength
    • Add your answer
  • Q3. Last working day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with communication skills
More about working at Work

Work Interview FAQs

How many rounds are there in Work Customer Care Executive interview?
Work interview process usually has 1 rounds. The most common rounds in the Work interview process are HR.

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