Wipro Senior Associate Operations Interview Questions and Answers for Freshers

Currently working as a Senior Operations Associate at XYZ Company.

• Responsible for overseeing daily operations and ensuring efficiency

• Collaborating with cross-functional teams to improve processes

• Analyzing data and identifying areas for improvement

• Training and mentoring junior team members

Successfully led a cross-functional team to streamline operations, resulting in a 20% increase in efficiency and significant cost savings.

• Implemented a new inventory management system that reduced stock discrepancies by 30%.

• Facilitated training sessions for staff, improving team productivity and morale.

• Collaborated with IT to automate reporting processes, saving 10 hours of manual work weekly.

• Developed a customer feedb...read more

I excel in problem-solving and communication, but I sometimes struggle with delegation and perfectionism.

• Strength: Problem-solving - I enjoy analyzing complex issues and finding effective solutions. For example, I streamlined a process that reduced turnaround time by 30%.

• Strength: Communication - I effectively convey ideas and collaborate with teams. I led a project where clear communication improved team efficiency.

• We...read more

I manage the order-to-cash cycle by ensuring efficient processing, accurate invoicing, and timely collections.

• Order Management: I ensure accurate order entry by cross-referencing customer details and product availability.

• Credit Management: I assess customer creditworthiness before processing orders to mitigate risk.

• Invoicing: I generate invoices promptly after order fulfillment, ensuring all details are correct to avoi...read more

Collection refers to gathering payments owed, while deduction involves subtracting amounts from total due, often for adjustments or discounts.

• Collection involves obtaining payments from customers or clients for services rendered or products sold.

• Example: A company collects payments from clients for consulting services provided.

• Deduction refers to reducing the total amount owed, often due to discounts, returns, or adjus...read more

I have over 5 years of experience in operations management, including leading teams, optimizing processes, and implementing efficiency improvements.

• Led a team of 15 operations staff to achieve a 20% increase in productivity within the first year

• Implemented new software systems that reduced processing time by 30%

• Developed and implemented training programs for staff to improve efficiency and quality of work

• Worked closely...read more

My process involves analyzing data, identifying areas for improvement, implementing solutions, and monitoring results.

• Analyze data to identify trends and areas for improvement

• Develop and implement solutions to address identified issues

• Monitor the results of implemented solutions to ensure effectiveness

• Collaborate with cross-functional teams to drive process improvements