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Wipro Customer Service Manager Interview Questions and Answers for Experienced

Updated 26 Aug 2022

Wipro Customer Service Manager Interview Experiences for Experienced

1 interview found

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Simple test for system
    • Add your answer
  • Q2. Candidates experience
    • Add your answer
  • Q3. Salary package and candidate safety
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Candidates self introduction
    • Add your answer
  • Q2. Candidates Hobbies releted Questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Manager interview:
  • Music
Interview preparation tips for other job seekers - My longteam goal is rech higher position in our company so want to secure a job with wipro

Interview questions from similar companies

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 20 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Test on Exposure in previous company
  • Ans. What ever performed in past organisation only those I wrote and briefed what I did in my ex company
    • Answered Anonymously
    Add your answer
  • Q2. Excel skills and the use of excel in past company
  • Ans. Shortcuts must for every formulae and pivot table is vital
    • Answered Anonymously
    Add your answer
  • Q3. Core basic accounting concepts tested
    • Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. Package in ex company
    • Add your answer
  • Q2. Expectations for this role
  • Ans. Minimum of 45% maximum of 60% they offered 45% as their maximum
    • Answered Anonymously
    Add your answer
  • Q3. Join bonus expectation
  • Ans. They offered 30k I requested to add the same to my package so that it can considered for hike
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Assistant Manager interview:
  • Accounting
  • MS Office
Interview preparation tips for other job seekers - Be confident commit the experience only to the level you can handle

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 21 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Why do you want to join Genpact? 2. About previous organization experience? 3. Why do you want to leave your previous organization? 4. About family 5. Will you be comfortable for night shift? 6. Salary...
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't reveal your salary expectation before HR salary negotiation round. Just say you want it as per company norms.
If Genpact will love you and they feel that you are fit for this profile, they will try to meet your salary expectations.

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 24 Jan 2021

I applied via Referral and was interviewed in Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1. about your work experience and projects which i have handled
    • Add your answer
  • Q2. 2. What challenges you have faced?
    • Add your answer
  • Q3. 3. Some exercise based on the logics in SAS. I have to write logics.
    • Add your answer
  • Q4. 4.common questions like what is the difference between dupkey and nodup. Difference in put and input. Macros
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just say what you did do not frame anything which you never did.

Customer Service Manager Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 7 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job will be Fixed salary on her
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When the Job giver has the Knowledge and understand the problem of other's,the same person can give a Job on the truth and honesty of the human being

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 8 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your answers

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 26 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Questions on profile, team handling etc
    • Add your answer

Assistant Manager Interview Questions & Answers

Genpact user image Anonymous

posted on 7 Nov 2019

Interview Questionnaire 

3 Questions

  • Q1. Your journey in IBM and most difficult time over there?
  • Ans. 

    I joined IBM as a fresh graduate and faced challenges adapting to the corporate environment.

    • Transitioning from a student to a professional was difficult

    • Learning to navigate the corporate culture and hierarchy was a challenge

    • Managing workload and expectations in a fast-paced environment was tough

    • Dealing with difficult clients or projects tested my problem-solving skills

    • Answered by AI
    Add your answer
  • Q2. Your weakness and strength??
  • Ans. 

    My weakness is that I can be overly critical of myself, but my strength is my ability to adapt quickly to new situations.

    • Weakness: tend to be overly critical of myself

    • Strength: ability to adapt quickly to new situations

    • Answered by AI
    Add your answer
  • Q3. What if employee is not happy with your management,what will you do to motivate me??
    • Add your answer

Assistant Manager Interview Questions & Answers

Genpact user image

posted on 16 Jul 2022

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About your current profile
    • Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Assistant Manager interview:
  • Cost sheet
  • Cost center
Interview preparation tips for other job seekers - You must be good in your current profile. Due to connectivity with various companies you must have good communication. As i am finance professional so excel is must with gopd hand

Assistant Manager Interview Questions & Answers

Genpact user image

posted on 11 Jun 2021

I applied via Company Website and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Manufacturing Finance Domain
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for experienced professional from manufacturing finance background. If you want to relax after 6 days of working in Manufacturing Organization then Genpact is the right place to be. Relaxed work environment and a lot to offer to client.
More about working at Wipro
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Wipro Interview FAQs

How many rounds are there in Wipro Customer Service Manager interview for experienced candidates?
Wipro interview process for experienced candidates usually has 3 rounds. The most common rounds in the Wipro interview process for experienced candidates are Resume Shortlist, Technical and HR.
How to prepare for Wipro Customer Service Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Healthcare Domain, International Voice Process, Outbound Process, SME and Team Handling.
What are the top questions asked in Wipro Customer Service Manager interview for experienced candidates?

Some of the top questions asked at the Wipro Customer Service Manager interview for experienced candidates -

  1. Candidates Hobbies releted Questi...read more
  2. Candidates experie...read more
  3. Simple test for sys...read more

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Wipro Customer Service Manager Salary
based on 4 salaries
₹1.6 L/yr - ₹6.3 L/yr
21% less than the average Customer Service Manager Salary in India
View more details

Wipro Customer Service Manager Reviews and Ratings

based on 6 reviews

4.1/5

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4.3

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4.5

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3.5

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