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WeWork India Management
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WeWork India Management Call Centre Customer Service Representative Interview Questions and Answers
WeWork India Management Call Centre Customer Service Representative Interview Experiences
1 interview found
Call Centre Customer Service Representative Interview Questions & Answers
Anonymous
posted on 20 Sep 2023
I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.
I should learn more what company is doing and earn more knowledge with them and i should be the member of the company
(4 Questions)
- Q1. Is there any risrtictions while doing work?
- Ans.
Yes, there may be restrictions while doing work in a call centre customer service representative role.
Some common restrictions may include following a script provided by the company
Adhering to company policies and procedures
Maintaining confidentiality of customer information
Adhering to specific work schedules and break times
Avoiding personal phone calls or internet browsing during work hours
- Q2. If the worker has any health issues what will be the employee reaction?
- Ans.
The employee reaction to a worker's health issues should be supportive and accommodating.
The employee should show empathy and offer support to the worker
Discuss possible accommodations or adjustments to help the worker perform their duties
Respect the worker's privacy and confidentiality regarding their health issues
Encourage the worker to seek necessary medical help or support
Ensure that the worker's health issues do n
- Q3. There will be luxury brand or not?
- Ans.
It is unclear whether the call centre will be for luxury brands or not.
The question may be asking if the call centre will handle customer service for luxury brands.
It is possible that the call centre will cater to a variety of brands, including luxury and non-luxury.
The interviewer may be trying to gauge your experience with high-end customer service.
You can mention your flexibility in handling different types of brand
- Q4. Why we should join u r company? And what is the use?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed in Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. What is your profile all about currently and how many people are under you.
- Ans.
I am currently working as an Assistant Manager in a retail company, overseeing a team of 10 employees.
Currently working as an Assistant Manager
In charge of a team of 10 employees
Responsible for supervising daily operations
Providing guidance and support to team members
Monitoring performance and providing feedback
Implementing strategies to improve productivity
Handling customer complaints and resolving issues
Collaborating
(1 Question)
- Q1. Tell me about my self and some challenges were given
Interview Preparation Tips
Samir Kamble
Selected
I was interviewed in Dec 2024.
(2 Questions)
- Q1. What is your long time goal?
- Q2. What is your short time goal?
- Ans.
My short term goal is to enhance my data analysis skills through continuous learning and practical application.
Enroll in online courses or workshops to learn new data analysis techniques
Seek opportunities to work on real-world data analysis projects
Attend data analysis conferences or networking events to stay updated on industry trends
Interview Preparation Tips
kushal patil
I applied via Naukri.com and was interviewed in Dec 2018. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me about previous experience
- Ans.
I have 5 years of experience in retail management, overseeing daily operations and leading a team of 15 employees.
Managed daily operations of a retail store
Led a team of 15 employees, providing training and guidance
Implemented strategies to increase sales and improve customer satisfaction
Handled inventory management and merchandising
Responsible for scheduling and performance evaluations
- Q2. Why you want to your current employer
- Ans.
I am drawn to the company's commitment to employee development and growth opportunities.
I appreciate the company's focus on continuous learning and development
I value the opportunities for advancement within the organization
I admire the company culture and values that align with my own
I have had positive experiences with the company's products/services
- Q3. Basic questions related to project management like cost & schedule variance
- Q4. Tell me about Project & your responsibilities on those projects
- Ans.
I managed a project to implement a new customer relationship management system.
Led a team of 10 employees to successfully implement the CRM system
Created project timelines and milestones to ensure timely completion
Collaborated with IT department to customize the system to meet company's needs
- Q5. Tell us about yourself final year project
- Ans.
My final year project was a research study on the impact of social media on consumer behavior.
Researched various social media platforms and their influence on consumer decision-making
Conducted surveys and interviews to gather data on consumer preferences and behaviors
Analyzed the data using statistical tools and presented findings in a comprehensive report
Suggested recommendations for businesses to leverage social medi
Interview Preparation Tips
Skills: Communication, Body Language
Duration: 1-3 Months
Selected
I applied via Company Website and was interviewed before Jun 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What skills do you have
- Q2. Past company experience
(2 Questions)
- Q1. Where do you look yourself
- Q2. How soon can you join
Interview Preparation Tips
- About the company
Selected
I applied via Instahyre and was interviewed before Jan 2024. There were 2 interview rounds.
Some basic sql questions
(1 Question)
- Q1. How many spheres can be accomadated in a bus if dimensions provided?
- Ans.
The number of spheres that can be accommodated in a bus depends on the dimensions of the bus and the size of the spheres.
Calculate the volume of the bus using its dimensions
Calculate the volume of a sphere using its radius
Divide the volume of the bus by the volume of a sphere to get the maximum number of spheres that can fit
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Basic of sql and excel
- Q2. What is joins and types oj joins
- Ans.
Joins are used in databases to combine rows from two or more tables based on a related column between them.
Types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN
INNER JOIN returns rows when there is at least one match in both tables
LEFT JOIN returns all rows from the left table and the matched rows from the right table
RIGHT JOIN returns all rows from the right table and the matched rows from the left t...
Manager round general questions about joining
Skills evaluated in this interview
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. Tell about yourself
(2 Questions)
- Q1. General experience
- Q2. Communication was being judged
Interview Preparation Tips
I was interviewed in Apr 2024.
(1 Question)
- Q1. Walk through your CV Situation based
(1 Question)
- Q1. Walk me through your CV Why JLL Situation based
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WeWork India Management Call Centre Customer Service Representative Interview Process
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