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WeWork India Management
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WeWork India Management Call Centre Customer Service Representative Interview Questions and Answers
WeWork India Management Call Centre Customer Service Representative Interview Experiences
1 interview found
Call Centre Customer Service Representative Interview Questions & Answers
Anonymous
posted on 20 Sep 2023
I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.
I should learn more what company is doing and earn more knowledge with them and i should be the member of the company
(4 Questions)
- Q1. Is there any risrtictions while doing work?
- Ans.
Yes, there may be restrictions while doing work in a call centre customer service representative role.
Some common restrictions may include following a script provided by the company
Adhering to company policies and procedures
Maintaining confidentiality of customer information
Adhering to specific work schedules and break times
Avoiding personal phone calls or internet browsing during work hours
- Q2. If the worker has any health issues what will be the employee reaction?
- Ans.
The employee reaction to a worker's health issues should be supportive and accommodating.
The employee should show empathy and offer support to the worker
Discuss possible accommodations or adjustments to help the worker perform their duties
Respect the worker's privacy and confidentiality regarding their health issues
Encourage the worker to seek necessary medical help or support
Ensure that the worker's health issues do n
- Q3. There will be luxury brand or not?
- Ans.
It is unclear whether the call centre will be for luxury brands or not.
The question may be asking if the call centre will handle customer service for luxury brands.
It is possible that the call centre will cater to a variety of brands, including luxury and non-luxury.
The interviewer may be trying to gauge your experience with high-end customer service.
You can mention your flexibility in handling different types of brand
- Q4. Why we should join u r company? And what is the use?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. How to sell this pen to me
- Ans.
This pen is not just a writing tool, but a stylish accessory that will make you stand out.
Highlight the sleek design and premium quality of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Offer a special discount or promotion to entice the customer
- Q2. What is the difference in this pen
- Ans.
The difference in this pen is the color and design.
Different colors available
Different designs or patterns
Different types of ink (gel, ballpoint, etc.)
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. About my self and studies
- Q2. My previous work and salary
Customer Relationship Manager Interview Questions & Answers
Lodha Group
Anonymous
posted on 13 Jul 2023
I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.
No discussion. Just wasted everyones time
(2 Questions)
- Q1. If it's a reject , kindly don't shortlist candidates Resume on automated Mail. Have the courtesy to go through with the CV and if doesn't match the criteria of the company , don't shortlist and make th can...
- Q2. Form filling and time wastage
Interview Preparation Tips
Thanks,
Random candidate
(2 Questions)
- Q1. Email Drafting, Knowledge about Real Estate Regulations
- Q2. Previous Experience and Customer service skills
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Listen to the recording and answer the questions
- Q2. Why customer services
- Ans.
Customer service is essential for building strong relationships with customers and ensuring their satisfaction.
Customer service helps to build trust and loyalty with customers
It allows for effective problem-solving and conflict resolution
Good customer service can lead to repeat business and positive word-of-mouth referrals
Interview Preparation Tips
Venkatesh S
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.
As usual numbers and drawing related
On Real estate and how tech will help
(1 Question)
- Q1. About me and what they need from me
I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why should we choose you?
- Q2. Where you see yourself if you will be selected in CBRE?
- Q3. What change you bring if we hire you?
Interview Preparation Tips
Selected
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. Machinery and Chemicals
- Q2. How to start your day with staffs
- Ans.
Starting the day with staff involves effective communication, motivation, and setting clear goals to enhance teamwork and productivity.
Begin with a morning huddle to discuss daily goals and priorities.
Encourage open communication by allowing staff to share their thoughts and concerns.
Recognize individual and team achievements from the previous day to boost morale.
Set clear expectations for the day, including any specif...
- Q3. If you get a chance what is effective roles for your work
- Ans.
Effective roles in customer service include communication, problem-solving, empathy, and adaptability to enhance customer satisfaction.
Active Listening: Understanding customer needs by listening attentively. For example, summarizing their concerns to ensure clarity.
Problem-Solving: Quickly identifying solutions to customer issues. For instance, resolving a billing error efficiently.
Empathy: Showing understanding and co...
I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Many questions about sales.
Interview Preparation Tips
WeWork India Management Interview FAQs
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WeWork India Management Call Centre Customer Service Representative Interview Process
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