Wellness Forever Medicare Customer Service Executive Interview Questions and Answers

Different type of qualify test

Q1. Gm interview test regarding selling skills
Ans. Cold calling with new customer apointing
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Q2. How long in a day u can work
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Q1. What is your 1st priority
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Q1. Reason for leaving previous company
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a more challenging role

• Seeking a company with better growth prospects
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Q2. How would you deal with high rated customer
Ans. 
Handle high rated customers with empathy and professionalism.
• Listen actively to the customer's concerns and show empathy.

• Apologize for any inconvenience caused and assure them that their issue will be resolved.

• Offer solutions or alternatives to address their concerns.

• Follow up with the customer to ensure their satisfaction with the resolution.

• Maintain a positive attitude and remain calm, even if the customer is upset.
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Q1. Past Experience In India.
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Q2. Qualification & Age.
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Q1. Earlier companies I have worked ?
Ans. 
I have worked at ABC Company and XYZ Company in the past.
• ABC Company - Sales Associate role, responsibilities included customer service and inventory management

• XYZ Company - Assistant Manager role, responsibilities included team management and sales target achievement
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Q2. Will you relocate
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am willing to relocate for career growth and new experiences.

• I have relocated in the past for job opportunities and have found it to be a positive experience.

• I understand the importance of being flexible and adaptable in today's job market.
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Q1. Tell me about your self
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