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VTS Group Customer Care Executive Interview Questions and Answers
VTS Group Customer Care Executive Interview Experiences
1 interview found
Akash
(1 Question)
- Q1. Tell me about yourself.
- Ans. Good Morning sir/mam, Thanks for allowing me this opportunity to introduce myself. My name is Akash. I am from Jaipur Rajasthan itself. I have done my schooling at the Rajasthan Bord in 2021.
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Anonymous
I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Q2. Self introduction
- Q3. Personal details
- Q4. Personal details
(3 Questions)
- Q1. Education family background
- Q2. Education family background
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Q2. Having good attitude
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.
(7 Questions)
- Q1. What scripting language do you know?
- Ans.
I am proficient in JavaScript, Python, and Ruby scripting languages.
JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.
Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.
Ruby is often used for web development and automation, with a focus on developer productivity.
- Q2. What tools have you used to manage a remote team?
- Ans.
I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.
Slack for communication and quick updates
Zoom for virtual meetings and video calls
Trello for task management and tracking progress
Google Docs for collaborative document editing
- Q3. What programming languages do you know?
- Ans.
I am proficient in Java, Python, and SQL.
Java
Python
SQL
- Q4. What is your strengths ?
- Q5. How did you get this interview?
- Q6. When was this interview?
- Q7. How difficult was the interview?
Interview Preparation Tips
- Your carrer goal
Mohit Verma
(2 Questions)
- Q1. Speak 20 sentences about your hometown specialities.
- Q2. Why do you want to join blinkit.
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about your self
- Q2. Weakness or strength
- Q3. Last working day
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
(5 Questions)
- Q1. What is my work onwards?
- Q2. When i will beginning my work?
- Q3. How can i do work?
- Q4. How was support for people?
- Ans.
The support for people was excellent.
The customer care team provided prompt and efficient assistance to customers.
They were knowledgeable and able to address customer queries and concerns effectively.
The team showed empathy and patience while dealing with customers.
They went above and beyond to ensure customer satisfaction.
Examples: Resolving technical issues, providing product recommendations, handling complaints prof
- Q5. How can i take responsibility for custome?
- Ans.
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
Proactively communicate with customers to understand their needs and address any concerns
Take ownership of customer issues and follow through until resolution
Provide timely and accurate information to customers
Demonstrate empathy and understanding towards customers
Seek feedback from customers to continuously im...
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Where i should go for job
(1 Question)
- Q1. Where is my job will be
Interview Preparation Tips
- customer care
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Why do you want this job ?
- Q3. Why Globiva?
- Ans.
Globiva is a leading customer care service provider with a focus on delivering exceptional customer experiences.
Globiva has a strong reputation for providing high-quality customer care services
The company has a customer-centric approach and is committed to delivering exceptional customer experiences
Globiva has a team of highly skilled and experienced customer care executives who are dedicated to providing excellent ser...
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why you chose ninjacart?
- Ans.
I chose Ninjacart because of its reputation for quality products and excellent customer service.
Ninjacart has a strong reputation for providing high-quality products to its customers.
The company is known for its efficient delivery system, ensuring that customers receive their orders on time.
Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.
The company offers a wide ra...
- Q2. If any illegal activity is took place in our company what will you do?
- Ans.
I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.
I would not ignore or cover up any illegal activity.
I would gather any evidence or information related to the illegal activity.
I would report the incident to my supervisor or the designated authority within the company.
I would cooperate fully with any investigations conducted by the authorities.
I w...
- Q3. What if they are also the part of the scam or illegal activity?
- Ans.
If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.
Maintain professionalism and empathy while addressing the customer's concerns.
Gather as much information as possible about the situation and document it.
Follow company guidelines and protocols for handling such cases.
If necessary, escalate the issue to the relevant d...
- Q4. What if the head also knows about this illegal activity a and he is also a part of it?
- Ans.
If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.
Maintain professionalism and integrity
Document evidence of the illegal activity
Report the matter to higher authorities or the appropriate legal channels
Ensure the safety and well-being of oneself and colleagues
Consider seeking legal advice if necessary
Interview Preparation Tips
2.) Give honest answer to your question irrespective of thinking about what will be going to happen.
3.) All the best😀👍
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