VTS Group Customer Care Executive Interview Questions and Answers

Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.

Q1. What scripting language do you know?
Ans. 
I am proficient in JavaScript, Python, and Ruby scripting languages.
• JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.

• Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.

• Ruby is often used for web development and automation, with a focus on developer productivity.
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Q2. What tools have you used to manage a remote team?
Ans. 
I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.
• Slack for communication and quick updates

• Zoom for virtual meetings and video calls

• Trello for task management and tracking progress

• Google Docs for collaborative document editing
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Q3. What programming languages do you know?
Ans. 
I am proficient in Java, Python, and SQL.
• Java

• Python

• SQL
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Q4. What is your strengths ?
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Q5. How did you get this interview?
Ans. 
I applied online through the company's website and was contacted for an interview.
• Applied online through company's website

• Received a call/email for interview

• Submitted resume and cover letter
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Q6. When was this interview?
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Q7. How difficult was the interview?
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Q1. Speak 20 sentences about your hometown specialities.
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Q2. Why do you want to join blinkit.
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Q1. Tell me something about your self
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Q2. Weakness or strength
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Q3. Last working day
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Q1. Tell me about your self
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Q2. Why you are split the job
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Q3. Are you comfortable to doing this job
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Q1. What is your hobby’s
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Q2. Who is your anthem
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Q1. Strengths and weakness
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Q1. What is my work onwards?
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Q2. When i will beginning my work?
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Q3. How can i do work?
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Q4. How was support for people?
Ans. 
The support for people was excellent.
• The customer care team provided prompt and efficient assistance to customers.

• They were knowledgeable and able to address customer queries and concerns effectively.

• The team showed empathy and patience while dealing with customers.

• They went above and beyond to ensure customer satisfaction.

• Examples: Resolving technical issues, providing product recommendations, handling complaints prof
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Q5. How can i take responsibility for custome?
Ans. 
Taking responsibility for customer care involves proactive communication, problem-solving, and accountability.
• Proactively communicate with customers to understand their needs and address any concerns

• Take ownership of customer issues and follow through until resolution

• Provide timely and accurate information to customers

• Demonstrate empathy and understanding towards customers

• Seek feedback from customers to continuously im...read more
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Q1. Tell me about your self
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Q2. Last company experience
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Q1. Language checking
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Q2. Salary discussion
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Q1. Where i should go for job
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Q1. Where is my job will be
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