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200+ ICICI Bank Interview Questions and Answers
Q201. how to satisfy customer
To satisfy customers, provide excellent service, listen to their needs, and go above and beyond to exceed their expectations.
Provide excellent customer service
Listen to their needs and concerns
Go above and beyond to exceed their expectations
Offer personalized solutions
Follow up to ensure satisfaction
Provide prompt and efficient service
Be friendly and approachable
Resolve issues quickly and effectively
Q202. how to make sale
To make a sale, you need to understand the customer's needs, build rapport, demonstrate value, overcome objections, and close the deal.
Understand the customer's needs and pain points
Build rapport and establish trust
Demonstrate the value and benefits of your product or service
Address and overcome any objections or concerns
Ask for the sale and close the deal
Follow up with the customer to ensure satisfaction and encourage repeat business
Q203. This key word use in java
Key word use in Java
Keywords are reserved words in Java with special meaning
Examples include 'public', 'static', 'void', 'class', 'if', 'else', etc.
Keywords cannot be used as identifiers (variable names, method names, etc.)
Q204. What is internet
The internet is a global network of interconnected computers and devices that communicate using standardized protocols.
The internet allows for the sharing of information, communication, and access to services and resources.
It is made up of billions of devices connected through various technologies such as Ethernet, Wi-Fi, and fiber optics.
Websites, email, social media, online gaming, and streaming services are all examples of services that rely on the internet.
The internet is...read more
Q205. 5G Interface b/w two gnodeB's?
The 5G interface between two gNodeBs is known as Xn interface.
Xn interface is used for interconnecting gNodeBs in the same or different 5G network slices.
It is responsible for the exchange of user data and control plane messages between gNodeBs.
Xn interface supports both IPv4 and IPv6 protocols.
It also supports various QoS parameters for efficient data transfer.
Examples of Xn interface protocols include SCTP and GTP-U.
Q206. What is cms
CMS stands for Content Management System. It is a software application used to create, manage, and publish digital content.
CMS allows users to easily create and edit content without needing technical knowledge
Popular CMS platforms include WordPress, Drupal, and Joomla
CMS can be used for websites, blogs, and e-commerce sites
CMS often includes features such as templates, plugins, and user management
CMS can help improve SEO by allowing for easy optimization of content
Q207. types of antennas used
Various types of antennas are used for different applications, including dipole, Yagi, patch, and parabolic antennas.
Dipole antennas are simple and commonly used for radio and television broadcasting.
Yagi antennas are directional and used for long-distance communication.
Patch antennas are compact and used in wireless communication systems.
Parabolic antennas are used for satellite communication and have high gain.
Q208. condition for availing gst credit
To avail GST credit, the conditions include being a registered taxpayer, having valid tax invoice, receiving goods or services, and filing GST returns.
Being a registered taxpayer under GST
Possessing a valid tax invoice from the supplier
Receiving the goods or services
Filing GST returns regularly
Q209. Describe BTS alarm type
BTS alarm types are notifications generated by Base Transceiver Stations indicating issues or malfunctions.
BTS alarms can be categorized as major or minor depending on the severity of the issue
Examples of BTS alarm types include VSWR alarm, temperature alarm, power alarm, and communication alarm
Each alarm type has a specific code and description to help identify the issue
Q210. How soon can onejoin
One can join immediately upon successful completion of the interview process.
Joining date will be discussed during the final stages of the interview process.
Availability to start work should be communicated during the interview.
The company may have specific onboarding procedures that need to be completed before joining.
Q211. Different entities of architecture
Architecture entities include buildings, landscapes, interiors, and urban planning.
Buildings: structures designed for human habitation or use
Landscapes: outdoor spaces designed for aesthetic or functional purposes
Interiors: spaces within buildings designed for specific functions
Urban planning: the design and management of cities and towns
Examples: skyscrapers, parks, homes, offices, streets, public transportation systems
Q212. Make relation in market
Making relations in the market involves building connections and networks with potential customers, partners, and industry players.
Attend industry events and conferences to meet new people and learn about the latest trends and developments.
Utilize social media platforms to connect with potential customers and partners.
Collaborate with other businesses in your industry to expand your reach and offer complementary products or services.
Offer promotions or discounts to incentiviz...read more
Q213. How to make dtr
DTR can be made by identifying potential distributors, establishing a strong relationship with them, and providing them with the necessary support.
Identify potential distributors in the territory
Establish a strong relationship with the distributors
Provide necessary support to the distributors
Regularly monitor and evaluate the performance of the distributors
Offer incentives and rewards to motivate the distributors
Q214. Market work process
Market work process refers to the steps involved in bringing a product or service to the market.
Market research to identify target audience and competition
Product development and testing
Pricing strategy and positioning
Marketing and advertising campaigns
Sales and distribution channels
Customer feedback and analysis
Q215. What is MTU size
MTU size refers to the maximum transmission unit size, the largest data packet that can be transmitted over a network.
MTU size is the maximum size of a data packet that can be sent over a network without fragmentation.
It is typically measured in bytes.
Common MTU sizes include 1500 bytes for Ethernet networks and 576 bytes for dial-up connections.
Q216. Roles of scrum Master
Scrum Master is responsible for facilitating the Scrum process, coaching the team, and removing obstacles.
Facilitates Scrum events (daily stand-ups, sprint planning, sprint review, sprint retrospective)
Coaches the team on Agile principles and practices
Removes obstacles that hinder the team's progress
Protects the team from external interference
Ensures the team follows Scrum framework and values
Q217. What is the 5 g
5G is the fifth generation of wireless technology that promises faster internet speeds, lower latency, and greater capacity.
5G stands for fifth generation and is the latest wireless technology
It promises faster internet speeds, lower latency, and greater capacity
It uses higher frequency radio waves to transmit data
It enables new technologies like self-driving cars and virtual reality
It is currently being rolled out globally by telecommunication companies
Q218. How to raise ses
To raise SES, focus on education, career advancement, networking, and community involvement.
Invest in further education or certifications to improve qualifications.
Seek out opportunities for career advancement within the organization or externally.
Build a strong professional network through networking events, conferences, and social media.
Get involved in community organizations or volunteer work to demonstrate leadership skills and give back.
Q219. What is p2p process
P2P process refers to peer-to-peer process, where two or more computers are connected and share resources without the need for a central server.
Decentralized network where each computer can act as both a client and a server
Allows for direct communication and file sharing between users
Commonly used in file sharing applications like BitTorrent and cryptocurrency transactions like Bitcoin
Q220. Data warehouses concept
Data warehouses are centralized repositories that store integrated data from various sources for analysis and reporting.
Data warehouses are designed for query and analysis rather than transaction processing.
They consolidate data from multiple sources to provide a single, comprehensive view of the organization's data.
Data warehouses often use a dimensional model with facts (measurable, quantitative data) and dimensions (descriptive attributes).
Examples of data warehouse tools ...read more
Q221. Office in post Working
The question is asking about the office environment after working hours.
The office may be closed after working hours.
Employees may have to leave the office and go home.
Security measures may be in place to protect the office and its assets.
Cleaning staff may come in to maintain the cleanliness of the office.
Meetings or events may be scheduled in the office after working hours.
Q222. Where r u from
I am from a small town in the Midwest known for its friendly community and beautiful natural surroundings.
I grew up in a close-knit community where everyone knows each other.
The town is surrounded by lush forests and scenic lakes, making it a popular destination for outdoor enthusiasts.
Despite its small size, the town has a rich history and vibrant arts scene.
Q223. Advance Excel formula
Advance Excel formula involves complex functions and operations to manipulate data efficiently.
Use functions like VLOOKUP, INDEX, MATCH, SUMIF, COUNTIF for advanced data analysis
Learn how to use logical functions like IF, AND, OR for conditional formatting
Master array formulas for performing calculations on multiple cells at once
Understand how to use pivot tables for summarizing and analyzing large datasets
Q224. ROI for partners
ROI for partners refers to the return on investment that partners receive from their collaboration with the company.
ROI for partners can be measured in various ways, such as revenue generated from partner referrals, cost savings from partner collaborations, and increased brand awareness through partner marketing efforts.
To maximize ROI for partners, it is important to establish clear goals and expectations, provide regular communication and support, and offer incentives for s...read more
Q225. What is ip
IP stands for Internet Protocol, a set of rules governing the format of data sent over the internet.
IP is a unique address assigned to each device connected to a network.
It allows devices to communicate with each other by routing data packets.
There are two versions of IP - IPv4 and IPv6.
An example of an IPv4 address is 192.168.1.1.
An example of an IPv6 address is 2001:0db8:85a3:0000:0000:8a2e:0370:7334.
Q226. How to work in vi
Vi is a command-line text editor used in Unix-based systems. It has two modes: command mode and insert mode.
To enter command mode, press the Esc key.
To enter insert mode, press the i key.
To save changes and exit, type :wq and press Enter.
To exit without saving changes, type :q! and press Enter.
To search for a string, type / followed by the string and press Enter.
To replace a string, type :s/old/new/g and press Enter.
To move the cursor, use the arrow keys or h, j, k, l.
To dele...read more
Q227. How to growth vi
To grow vi, focus on creating valuable content, engaging with your audience, and utilizing social media platforms.
Create high-quality content that provides value to your audience
Engage with your audience through comments, messages, and collaborations
Utilize social media platforms to reach a wider audience and promote your content
Collaborate with other creators or brands to expand your reach
Consistently analyze your data and adjust your strategy accordingly
Q228. Wat is java attributes
Java attributes are variables within a class that hold data values.
Attributes are also known as fields or instance variables.
They define the state of an object.
Examples: int age, String name, double salary.
Q229. Flexible to relocate
Yes, I am flexible to relocate for the right opportunity.
I am open to exploring new locations and opportunities
I am willing to adapt to new environments and cultures
I have relocated in the past for work and am comfortable doing so again
Q230. 9ASR, way of GPM
9ASR is a method used in project management to track progress and ensure goals are met.
9ASR stands for 9-Step Approach to Project Management
It involves defining project scope, objectives, and deliverables
Setting up a project plan, assigning tasks, and monitoring progress
Regularly reviewing and adjusting the plan as needed
Ensuring all stakeholders are informed and involved in the process
Q231. Sampling theorem
Sampling theorem states that a continuous signal can be perfectly reconstructed from its samples if the sampling rate is greater than twice the highest frequency component of the signal.
The Nyquist-Shannon sampling theorem states that in order to accurately reconstruct a signal, the sampling rate must be at least twice the highest frequency component of the signal.
If the sampling rate is too low, aliasing can occur, leading to distortion in the reconstructed signal.
For exampl...read more
Q232. Any problem slove
Problem solving is a key skill in customer service, involving identifying issues and finding solutions.
Listen actively to understand the customer's issue
Ask clarifying questions to gather more information
Offer solutions based on company policies and guidelines
Follow up to ensure the problem is resolved to the customer's satisfaction
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