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VKALP Outsourcing Services Customer Support Interview Questions and Answers
VKALP Outsourcing Services Customer Support Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Introduction, qualifications, reason to join BPO
- Q2. Cross questioning from resume
Interview Preparation Tips
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. About future goals, job profile, customer handling
Interview Preparation Tips
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills
I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is e commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services online.
Online transactions
Electronic payments
Virtual storefronts
Examples: Amazon, eBay, Shopify
24/7 availability
Global reach
Interview Preparation Tips
Selected
(1 Question)
- Q1. Self intro, technical round
Interview Questionnaire
1 Question
- Q1. Tell me about yourself
Interview Preparation Tips
Vocabulary , helping verbs , fill in the blanks ,comprehansion
English comprehansion ,opposite words, helping verbs , fill in the blanks
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What? Jobs Rules And How Customer Support
- Ans.
Customer support jobs involve following rules and providing assistance to customers.
Customer support jobs require following company policies and procedures.
Customer support representatives must have good communication and problem-solving skills.
They should be knowledgeable about the products or services they are supporting.
Customer support agents need to be patient, empathetic, and able to handle difficult customers.
Th...
- Q2. How To Job My Customer Support Is People's Helping
Interview Preparation Tips
Thank You
Basavaraj
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Previous work experience, communication skills
(1 Question)
- Q1. English grammar
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
They ask you some questions about yourself ,and check your confidence .
(1 Question)
- Q1. About your future plan ,why you want to join the company .
(1 Question)
- Q1. Your expectation from the job ?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
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