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Vivo Service Center Manager Interview Questions and Answers

Updated 16 May 2022

Vivo Service Center Manager Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Whats is latest window in market
  • Ans. 

    The latest window in the market is the Windows 11.

    • Windows 11 is the latest version of the Windows operating system released by Microsoft.

    • It comes with a redesigned Start menu, new multitasking features, and a new Microsoft Store.

    • Windows 11 also introduces a new centered taskbar and improved touch and pen input.

    • It offers better gaming performance with features like DirectStorage and Auto HDR.

    • Windows 11 is designed to pr...

  • Answered by AI
  • Q2. Latest android in market
  • Ans. 

    The latest Android in the market is Android 12.

    • Android 12 was released on October 4, 2021.

    • It introduces new features like Material You design, enhanced privacy settings, and improved performance.

    • Some devices that have received or will receive Android 12 updates include Google Pixel phones, Samsung Galaxy S21 series, and OnePlus 9 series.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - We are correct answer to all question and my interview pass

Skills evaluated in this interview

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How to Deal With Those Customer Who Purchase New Phone And After 2-3 Days Customer Facing Battery Draining And Hanging Issue How to would You Satisfy That Customer
  • Ans. 

    To satisfy a customer facing battery draining and hanging issues after purchasing a new phone, I would follow these steps:

    • Listen to the customer's concerns and empathize with their frustration

    • Assess the phone for any software or hardware issues

    • Offer troubleshooting steps to the customer, such as resetting the phone or updating the software

    • If the issue persists, arrange for the phone to be inspected by a technician

    • If a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen questions Carefully And Give Solution And Answer

Service Center Manager Interview Questions Asked at Other Companies

asked in Vivo
Q1. How to Deal With Those Customer Who Purchase New Phone And After ... read more
asked in Vivo
Q2. Whats is latest window in market
asked in Vivo
Q3. Latest android in market

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you adjust with our culture?
  • Ans. Being Asian mnc, LG culture is quite different s, work from home is strictly not allowed. But I said culture won't affect as long as you enjoy work. But now I feel the gravity of question after six months. If you are ready to accept harsh working hours and almost no work life balance then you may join LG
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher then it's a good opportunity for you, just say yes sir to most of their questions and you will get on board, don't question their policies.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

PPT on telecom industry

Assistant Manager Interview Questions & Answers

Daikin user image Dushyant sogarwal

posted on 29 Aug 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About market size
Round 3 - Aptitude Test 

Sales skills and communication skills

Round 4 - Technical 

(1 Question)

  • Q1. HVAC related questions
Round 5 - HR 

(1 Question)

  • Q1. Last company work profile discussion and CTC
Round 6 - One-on-one 

(1 Question)

  • Q1. Technical and market size with all India head
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are the roles and responsibilities associated with this position?
  • Ans. 

    The roles and responsibilities of an Assistant Manager include overseeing daily operations, managing staff, ensuring customer satisfaction, and assisting the Manager in decision-making.

    • Overseeing daily operations to ensure smooth functioning of the business

    • Managing and supervising staff members to ensure productivity and efficiency

    • Ensuring customer satisfaction by addressing complaints and resolving issues

    • Assisting the...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. How will you handle new projects?
  • Ans. 

    I will handle new projects by creating a detailed plan, delegating tasks effectively, monitoring progress, and adjusting as needed.

    • Create a detailed project plan outlining goals, timelines, and resources

    • Delegate tasks to team members based on their strengths and expertise

    • Monitor progress regularly to ensure deadlines are met

    • Adjust the plan as needed based on feedback and unforeseen challenges

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Clarify your roles and responsibilities.
Round 1 - Aptitude Test 

Test is in aptitudes

Round 2 - Technical 

(1 Question)

  • Q1. Hi interview was on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi good company good experience and learn a lot
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

3Mins 2 tests were there. You have to solve 70 percent answers correcrly

Round 2 - HR 

(1 Question)

  • Q1. What is your most difficult assignment till date

Interview Preparation Tips

Interview preparation tips for other job seekers - Do negotiation on salary
Round 1 - Aptitude Test 

100 MCQ questions were asked

Round 2 - Group Discussion 

Group discussion in a group of 7-8 candidates

Round 3 - One-on-one 

(1 Question)

  • Q1. Why should we select you Marketing related questions Personality test questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Show inclination to achieve target for Sales. Good communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

GK and aptitude questions were there

Round 3 - Technical 

(1 Question)

  • Q1. In-depth questions were asked in the process
Round 4 - HR 

(1 Question)

  • Q1. All about yourself was asked in HR round

Vivo Interview FAQs

How many rounds are there in Vivo Service Center Manager interview?
Vivo interview process usually has 1 rounds. The most common rounds in the Vivo interview process are Technical.
What are the top questions asked in Vivo Service Center Manager interview?

Some of the top questions asked at the Vivo Service Center Manager interview -

  1. How to Deal With Those Customer Who Purchase New Phone And After 2-3 Days Custo...read more
  2. Whats is latest window in mar...read more
  3. Latest android in mar...read more

Tell us how to improve this page.

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Vivo Service Center Manager Salary
based on 14 salaries
₹2 L/yr - ₹4.8 L/yr
29% less than the average Service Center Manager Salary in India
View more details

Vivo Service Center Manager Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

5.0

Skill development

3.7

Work-life balance

3.7

Salary

4.0

Job security

5.0

Company culture

3.7

Promotions

3.7

Work satisfaction

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