Vivo HR Specialist Interview Questions and Answers

To make a customer, understand their needs and provide solutions that meet those needs.

• Listen actively to the customer's needs and concerns

• Offer personalized solutions that address their specific needs

• Provide excellent customer service to build trust and loyalty

• Follow up with the customer to ensure their satisfaction

• Continuously improve your product knowledge and sales skills

To handle customers, listen actively, empathize, offer solutions, and follow up.

• Listen actively to understand their needs and concerns.

• Empathize with their situation and show that you care.

• Offer solutions that meet their needs and address their concerns.

• Follow up to ensure their satisfaction and build a long-term relationship.

• Be patient, polite, and professional throughout the interaction.

• Handle objections and complain...read more

Sales in store are driven by effective communication, product knowledge, and customer service.

• Effective communication with customers is key to understanding their needs and providing solutions

• Product knowledge helps salespeople make informed recommendations and build trust with customers

• Providing excellent customer service creates a positive shopping experience and encourages repeat business