Vishal Mega Mart Escalation Executive Interview Questions and Answers

Emails writing skills , excel knowledge, english speaking fluency with mti .

Q1. Hr round with personality test . Your work skills.
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Q1. Value of escalation department .
Ans. 
Escalation department adds value by resolving complex issues and improving customer satisfaction.
• Escalation department handles complex issues that regular customer service cannot resolve.

• They have the authority to make decisions and take actions to resolve the issue.

• Escalation department ensures customer satisfaction by providing timely and effective solutions.

• They also provide feedback to the company on areas that nee...read more
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Q1. Salary expectation with Bonuce
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