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Vidal Health Tpa Customer Care Executive Interview Questions and Answers for Experienced

Updated 2 Jan 2022

Vidal Health Tpa Customer Care Executive Interview Experiences for Experienced

1 interview found

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.

Interview questions from similar companies

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Assignment 

United India insurence company good work company all prodect sales achieved target award good parformance customer service.

Interview Preparation Tips

Interview preparation tips for other job seekers - General insurance companies target all prodect sales work customer service all over work this company.

Interview Questionnaire 

6 Questions

  • Q1. What is your qualifications?
  • Q2. Tell me about your self?
  • Q3. Why do you want to work in this company?
  • Q4. Why should we hire you?
  • Q5. What are your greatest strength
  • Q6. How did u hear about this position

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was realted to the job position. Regarding the strength and weekness about us and how to perform well .It's all about a conversation with the client and to be confident.

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Developed and maintained strong relationships with key clients, resulting in a 30% increase in repeat business

    • Expertise in consultative selling and solution-based approach

    • Proficie...

  • Answered by AI
  • Q2. What Tata AIG life insurance
  • Ans. 

    Tata AIG Life Insurance is a joint venture between Tata Group and American International Group, offering a range of life insurance products.

    • Joint venture between Tata Group and American International Group

    • Offers a range of life insurance products

    • Provides financial protection to policyholders and their families

    • Has a strong presence in the Indian insurance market

  • Answered by AI
  • Q3. Why want to join Tata AIG life insurance
  • Ans. 

    I want to join Tata AIG life insurance because of its strong reputation, extensive product portfolio, and commitment to customer satisfaction.

    • Tata AIG life insurance has a strong reputation in the industry, which will enhance my professional profile.

    • The company offers a wide range of insurance products, allowing me to cater to diverse customer needs and maximize my sales potential.

    • Tata AIG's focus on customer satisfact...

  • Answered by AI
  • Q4. Are u experienced or fresher
  • Ans. 

    Experienced

    • I have 5 years of experience in sales, with a proven track record of exceeding targets.

    • I have successfully managed a team of sales representatives and implemented effective sales strategies.

    • I have a deep understanding of the industry and have built strong relationships with clients.

    • I have consistently achieved high customer satisfaction ratings and have received multiple awards for my sales performance.

  • Answered by AI
  • Q5. About your family?
  • Q6. What is your goal?
  • Ans. 

    My goal is to exceed sales targets and build strong relationships with clients.

    • Exceed sales targets by implementing effective sales strategies

    • Build strong relationships with clients to ensure repeat business

    • Continuously improve product knowledge to better serve clients

    • Collaborate with the sales team to achieve collective goals

  • Answered by AI
  • Q7. What is sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires building relationships with customers and understanding their buying behavior

    • Salespeople must be able to communicate the benefits of their product or service effectively

    • Closing the sale is the ultimate goal of the sales process

    • Examples of sales include selling car

  • Answered by AI
  • Q8. R u comfortable in any location?
  • Ans. 

    Yes, I am comfortable in any location.

    • I am adaptable and can easily adjust to new environments.

    • I have experience working in diverse locations and cultures.

    • I am willing to travel and relocate as required for the job.

    • I have a flexible mindset and can quickly adapt to different work settings.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and slowly give your answer
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It’s a test for knowing basic knowledge

Round 2 - HR 

(2 Questions)

  • Q1. What’s your educational background
  • Q2. What’s your future plans?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient and listen them carefully to answer the questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the role responsibility for your
  • Q2. Shelf intro , what you do in last yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident 💪 and strong communication skills 🙏
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 4 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good insurance company sbi life insurance
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and do some research about the company beforehand and you will be good.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How may your Experience?. Why Are you Join this Company?.
  • Ans. 

    I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

    • I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

    • I have...

  • Answered by AI
  • Q2. Why are you Join this company?.
  • Ans. 

    I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • The company has a strong track record of providing exceptional customer care.

    • I am impressed by the positive reviews and feedback from current and former employees.

    • The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I believe that working for this company will provide me w...

  • Answered by AI
  • Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Shine and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

Basic knowledge Questions

Round 2 - HR 

(2 Questions)

  • Q1. What is your location
  • Q2. What is your current CTC

Vidal Health Tpa Interview FAQs

How to prepare for Vidal Health Tpa Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vidal Health Tpa. The most common topics and skills that interviewers at Vidal Health Tpa expect are customer care, customer support, CRM, Customer Service and TPA.

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Vidal Health Tpa Customer Care Executive Salary
based on 28 salaries
₹1.8 L/yr - ₹3.5 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

Vidal Health Tpa Customer Care Executive Reviews and Ratings

based on 12 reviews

3.8/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

3.2

Salary

3.7

Job security

3.6

Company culture

3.1

Promotions

3.8

Work satisfaction

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