Verticurl Customer Service Associate Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why did you choose rrd
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced customer care executive with a passion for providing excellent service.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers with patience and empathy

• Proficient in using CRM systems and resolving customer complaints efficiently
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Q2. About complete degree
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Q3. Where are u coming
Ans. 
I am coming from [location].
• I am coming from [current city]

• I am currently located in [current city]

• I am traveling from [location]

• I am commuting from [location]
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Q4. Are u interested
Ans. 
Yes, I am interested in the position of Customer Care Executive.
• I have a strong background in customer service.

• I enjoy helping customers and solving their problems.

• I am a good listener and communicator.

• I am eager to learn and grow in this role.

• I am excited about the opportunity to work in a customer-focused environment.
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Q5. Why so again came to this job
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Q1. Explanation about Active Directory
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• Centralized database for managing network resources

• Stores information about users, computers, groups, etc.

• Allows for authentication and authorization for network users

• Enables IT administrators to manage network resources efficiently
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Q1. Salary Expectations
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Email writing to the client, aptitude test

Q1. What is the experience
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Q2. Tell me about your self
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Q1. Tell me about yourself
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Q2. Why did you choose rrd
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