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R.R. Donnelley Customer Care Executive Interview Questions and Answers

Updated 11 Aug 2024

R.R. Donnelley Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image koti Surya jayasree

posted on 11 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with a passion for providing excellent service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM systems and resolving customer complaints efficiently

  • Answered by AI
  • Q2. About complete degree
  • Q3. Where are u coming
  • Ans. 

    I am coming from [location].

    • I am coming from [current city]

    • I am currently located in [current city]

    • I am traveling from [location]

    • I am commuting from [location]

  • Answered by AI
  • Q4. Are u interested
  • Ans. 

    Yes, I am interested in the position of Customer Care Executive.

    • I have a strong background in customer service.

    • I enjoy helping customers and solving their problems.

    • I am a good listener and communicator.

    • I am eager to learn and grow in this role.

    • I am excited about the opportunity to work in a customer-focused environment.

  • Answered by AI
  • Q5. Why so again came to this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Fantastic and wonderful

Interview questions from similar companies

Sales Executive Interview Questions & Answers

Regalix user image Geethanjali Yedla

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. The best memory you had?
Round 2 - One-on-one 

(1 Question)

  • Q1. I love my father and why?
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets.

    • Experienced in building and maintaining strong client relationships

    • Skilled in identifying and capitalizing on new business opportunities

    • Proficient in sales techniques and negotiation strategies

    • Excellent communication and presentation skills

    • Consistently achieved or surpassed sales quotas

    • Implemented successful sales...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds were amazing they understand the potential of employee

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Please tell me my self and my work experience
  • Q2. Good skill and job experience and experience
  • Q3. Field experience
  • Q4. Sales executive
  • Q5. Direct marketing

Interview Preparation Tips

Topics to prepare for Smollan Group Sales Executive interview:
  • Direct Sales
  • B2C Marketing
  • direct marketing
  • Field Work
  • Good skiil
  • Product Development
  • Networking
  • Good relationship
Interview preparation tips for other job seekers - My work experience and working skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What's your weakness
  • Q2. What's your ability
  • Q3. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep maintaining your communication skills

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Have you tell something about yourself
  • Q2. Have you know about this company
  • Q3. Have you comfortable for doing this job
  • Q4. Hr will contact you shortly

Interview Preparation Tips

Topics to prepare for Smollan Group Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - First will about this company and applying for this job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Product knowledge work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Find a job you love and then do it with passion
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is viscosity indeex.
  • Ans. 

    Viscosity index is a measure of an oil's resistance to change in viscosity with temperature.

    • Viscosity index is used to determine how well an oil maintains its viscosity as temperature changes.

    • Higher viscosity index indicates less change in viscosity with temperature.

    • Lower viscosity index indicates greater change in viscosity with temperature.

    • Viscosity index is important in lubrication to ensure optimal performance acro...

  • Answered by AI
  • Q2. What is API in the lubricants or engin oil
  • Ans. 

    API stands for American Petroleum Institute and it sets standards for engine oil and lubricants.

    • API is a set of standards developed by the American Petroleum Institute for engine oil and lubricants.

    • API standards ensure that engine oil and lubricants meet certain quality and performance requirements.

    • API standards are denoted by a two-letter code, such as SN or CJ-4.

    • API standards are regularly updated to keep up with cha...

  • Answered by AI
  • Q3. API mins American petroleum institute it is standard value of lubricants & petrolium product.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare for technical knowledge about your stream.

Sales Executive Interview Questions & Answers

Regalix user image Mohd Arshad Khan

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. What did you do till you woke up
  • Ans. 

    I prepared for the day ahead by reviewing my schedule, checking emails, and having breakfast.

    • Reviewed schedule for the day

    • Checked emails for any urgent messages

    • Had breakfast to fuel up for the day

  • Answered by AI

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Scripting was major focus, program to read the numbers 1 to infinity and convert them to words , ex : 1 as one , 100 as hundred , 1543 as one thousand five hundreden fourty three
  • Q2. Ansible concepts, this was major focus
  • Q3. Jenkins pipeline concepts
  • Q4. Basic other tools questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It wasn't that scary, one technical round, managerial tech round, manager round, hr round, all happened in a single day

R.R. Donnelley Interview FAQs

How many rounds are there in R.R. Donnelley Customer Care Executive interview?
R.R. Donnelley interview process usually has 1 rounds. The most common rounds in the R.R. Donnelley interview process are HR.

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R.R. Donnelley Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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R.R. Donnelley Customer Care Executive Salary
based on 6 salaries
₹2.5 L/yr - ₹4.7 L/yr
20% more than the average Customer Care Executive Salary in India
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