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R.R. Donnelley Customer Care Executive Interview Questions and Answers
R.R. Donnelley Customer Care Executive Interview Experiences
1 interview found
koti Surya jayasree
(5 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced customer care executive with a passion for providing excellent service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM systems and resolving customer complaints efficiently
- Q2. About complete degree
- Q3. Where are u coming
- Ans.
I am coming from [location].
I am coming from [current city]
I am currently located in [current city]
I am traveling from [location]
I am commuting from [location]
- Q4. Are u interested
- Ans.
Yes, I am interested in the position of Customer Care Executive.
I have a strong background in customer service.
I enjoy helping customers and solving their problems.
I am a good listener and communicator.
I am eager to learn and grow in this role.
I am excited about the opportunity to work in a customer-focused environment.
- Q5. Why so again came to this job
Interview Preparation Tips
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I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
- Ans.
I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.
I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.
I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.
I share TCS's commitment to...
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 14 Apr 2022
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
(4 Questions)
- Q1. What is your family background?
- Q2. Why should we hire you?
- Q3. Tell me about yourself.
- Q4. Language test will ask about English and Hindi language.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
(8 Questions)
- Q1. Why should we hire you?
- Q2. Why are you looking for a change?
- Q3. Tell me about yourself.
- Q4. What are your salary expectations?
- Q5. What is your family background?
- Q6. Share details of your previous job.
- Q7. Where do you see yourself in 5 years?
- Q8. What are your strengths and weaknesses?
Interview Preparation Tips
- Effective Communication Skills
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
- Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Aug 2022
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Details about old company
(1 Question)
- Q1. Technical questions we’re asked
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Will you be able to work for 10 hours a day
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Nov 2022
I applied via Newspaper Ad and was interviewed before Nov 2021. There were 4 interview rounds.
General assessment questions and answers
(1 Question)
- Q1. Why did join tech Mahindra? In case are you experience why did you leave the previous company? Tell me about your self ? What you tech Mahindra?
(1 Question)
- Q1. Normal question of your background only
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. They would ask you about the reason for choosing this job
They would ask you about trick question
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 16 Apr 2021
I applied via Walk-in and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Just self intro
Interview Preparation Tips
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