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R.R. Donnelley

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Job Opportunity For Associate Manager in 401K Retirement Process

10-19 years

Chennai

18 vacancies

Job Opportunity For Associate Manager in 401K Retirement Process

R.R. Donnelley

posted 2d ago

Job Description

Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)


Job Title: Manager/Assistant Manager – 401K Retirement Process
Job Location: Chennai
Job Type: Full-Time
Shifts : Rotational Night shifts

Job Summary:
We are seeking a highly skilled and experienced Manager/Assistant Manager to oversee a team handling 401K Retirement Processes. The ideal candidate will have a strong background in retirement services, including Payroll, Distributions, Reconciliations, New Business, Calculations, Reports, Negative Balances, and Compliance Services. The candidate must have hands-on experience in at least three of these processes and demonstrate excellent leadership, client management, and technical skills.

Key Responsibilities:
Process Management:

  • Act as the primary point of contact for clients on daily operational matters.
  • Ensure seamless execution of 401K processes, including Payroll, Distributions, Reconciliation, New Business, Calculations, and Compliance Services.
  • Disseminate client updates to the team and ensure proper implementation.
  • Manage query resolution, quality assurance, and adherence to SLAs.
  • Ensure compliance with retirement industry regulations and internal policies.

Team Management:

  • Lead a team of 10-15 members, ensuring high performance and motivation.
  • Hire, train, and develop team members to enhance process efficiency.
  • Conduct performance evaluations and provide feedback for continuous improvement.
  • Promote teamwork, knowledge sharing, and process improvements.

Client and Stakeholder Management:

  • Maintain strong client relationships by providing timely and accurate support.
  • Collaborate with business partners and stakeholders to enhance service delivery.
  • Ensure transparent communication with clients and address their requirements effectively.

Self-Development and Continuous Improvement:

  • Stay updated with industry trends, regulatory changes, and best practices.
  • Participate in training programs, team activities, and knowledge-sharing sessions.
  • Drive initiatives for process automation and operational efficiency.


Qualifications & Experience:

  • Education: Relevant Graduation
  • Experience: Minimum 10+ years of experience in the retirement industry.
  • Technical Skills: Proficiency in MS Excel, MS Word, and MS PowerPoint.
  • Domain Expertise: Strong knowledge of Defined Benefits, 401K, Pension Retirement claims, US Pension Retirement accounts, and Insurance Claims.
  • ERP Systems: Relius and supporting tools


Key Competencies:

  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Strong interpersonal and leadership abilities.
  • Attention to detail and commitment to delivering high-quality results.
  • Willingness to work in flexible shifts and extended hours based on business requirements.


Why Join Us?

  • Opportunity to work with a dynamic and collaborative team.
  • Exposure to diverse retirement industry processes and client interactions.
  • Career growth and development opportunities in a fast-growing organization.

Apply Now! If you have the experience and passion for managing retirement processes and leading teams, we would love to hear from you!


Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)


Employment Type: Full Time, Permanent

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What people at R.R. Donnelley are saying

3.1
 Rating based on 4 Associate Manager reviews

Likes

Nothing. Just for a job

Dislikes

Work pressure and poor salary

  • Salary - Poor
  • +4 more
Read 4 Associate Manager reviews

Associate Manager salary at R.R. Donnelley

reported by 27 employees with 9-16 years exp.
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₹8.8 L/yr - ₹17.3 L/yr
21% less than the average Associate Manager Salary in India
View more details

What R.R. Donnelley employees are saying about work life

based on 1.5k employees
70%
44%
65%
63%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

R.R. Donnelley Benefits

Free Transport
Cafeteria
Free Food
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

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