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United Toyota Customer Service Associate Interview Questions and Answers
United Toyota Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
Basic questions about automobile
Case study with general questions
(3 Questions)
- Q1. Face to face interview with HR.and with automobile questions .
- Ans. Then interveiew with the general manager
- Q2. Tell me about your self
- Q3. Family background and about the acedamics
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
- Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
- Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
- Q4. Then why do we do depreciation of companies what is the need for it
- Ans.
Depreciation is necessary to allocate the cost of an asset over its useful life.
Depreciation helps in matching the cost of an asset with the revenue it generates.
It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.
Depreciation expense reduces taxable income, resulting in tax savings for companies.
It helps in determining the true profitability and financial position of...
Interview Preparation Tips
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. About pointers and their types
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 29 Mar 2022
I appeared for an interview before Mar 2021.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Share details of your previous job.
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Plz explain daily routine
- Ans.
My daily routine involves assisting customers, handling inquiries, and resolving complaints.
Check emails and voicemails for any customer inquiries or complaints
Assist customers with their needs and provide solutions to their problems
Handle billing and payment transactions
Maintain a clean and organized work area
Attend team meetings and training sessions to improve customer service skills
- Q10. Plz explain dehli metro
- Ans.
Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.
Delhi Metro has a total of 10 lines and 285 stations.
It is the largest and busiest metro network in India.
The first line of Delhi Metro was opened in 2002.
It has both elevated and underground sections.
Delhi Metro has made commuting easier and faster for millions of people in Delhi and NCR.
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.
(1 Question)
- Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell me about yourself
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 14 Apr 2021
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself ?
- Q2. Tell me about your previous experience ?
- Q3. Tell me about your native place ?
- Q4. Tell me about your best childhood memory
- Q5. Tell me about your best friend in one minute ?
- Q6. Tell me about your best college memory in one minute ?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you handle an angry customer on call?
- Ans.
I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional throughout the call.
Listen actively to the customer's concerns and let them vent.
Empathize with the customer and acknowledge their frustration.
Apologize for the inconvenience caused and take responsibility.
Offer solutions to resolve the issue and ask for their input.
Follow up with the customer to ensure the...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They were random questions to check communication skills
Interview Preparation Tips
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United Toyota Customer Service Associate Interview Process
based on 1 interview
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