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Twilio Senior Technical Support Engineer Interview Questions and Answers

Updated 12 Jul 2021

Twilio Senior Technical Support Engineer Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my previous experiences, different use cases scenarios about how to solve customer related issues in technical support

Interview Preparation Tips

Interview preparation tips for other job seekers - It's the best and transparent interview process.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain OSI model and working of each layer?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • Layer 1 (Physical): Deals with physical connections and data transmission. Example: Ethernet cables.

    • Layer 2 (Data Link): Manages data transfer between devices on the same network. Example: MAC addresses.

    • Layer 3 (Network): Handles routing and forwarding of data packets. Example: IP address...

  • Answered by AI
  • Q2. What is the port used for HTTP?
  • Ans. 

    Port 80 is used for HTTP, which is the protocol used for transmitting web pages over the internet.

    • Port 80 is the default port for HTTP

    • HTTP stands for Hypertext Transfer Protocol

    • Other common ports include 8080 for alternative HTTP port

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain OSI model and working of each layer?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • Layer 1 (Physical): Deals with physical connections and data transmission. Example: Ethernet cables.

    • Layer 2 (Data Link): Manages data transfer between devices on the same network. Example: MAC addresses.

    • Layer 3 (Network): Handles routing and forwarding of data packets. Example: IP address...

  • Answered by AI
  • Q2. What is the port used for HTTP?
  • Ans. 

    Port 80 is used for HTTP, which is the protocol used for transmitting web pages over the internet.

    • Port 80 is the default port for HTTP

    • HTTP stands for Hypertext Transfer Protocol

    • Other common ports include 8080 for alternative HTTP port

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Will have go through common apti test.

Round 2 - Technical 

(1 Question)

  • Q1. Well discussion on technical topics.
Round 3 - HR 

(1 Question)

  • Q1. Dicussion about Salary and other

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sometime it is taken

Round 3 - Technical 

(1 Question)

  • Q1. It related to product
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical questions.
  • Q2. About hardware and server.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have fluent in communication and honest.

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Twilio Senior Technical Support Engineer Salary
based on 8 salaries
₹12 L/yr - ₹16.1 L/yr
67% more than the average Senior Technical Support Engineer Salary in India
View more details

Twilio Senior Technical Support Engineer Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

2.7

Skill development

3.0

Work-Life balance

3.1

Salary & Benefits

2.5

Job Security

3.7

Company culture

2.1

Promotions/Appraisal

2.0

Work Satisfaction

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