Twilio Senior Technical Support Engineer Reviews

Likes

Salary and hike given was good

Dislikes

No.structured training for process you are by your self here u have to learn things by urself

Likes

Work culture, Salary and benefits, Work life balance

Dislikes

Lay off employees. Job security is not good.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Pay is good. Problems are challenging. People are smart to work with.

Dislikes

There is no bonding within teams. You are expected to work for long hours and frequently asked to give 'extra efforts' in the name of promotion and competition. Deadlines are tight. There is lot of tech debt. One person is getting the work of 2 persons. Benefits have been reduced. Company struggling to become profitable.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work life balance was great. The team was very cooperative and supportive of me even though I was a fresher

Dislikes

The company is great to work at and with excellent work culture but they have shifted their focus from growth to profitability and has had 2 major lay offs in around 6 months. Job security is the major issue now.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Cutting edge technologies used. Open culture. Architects & Principal engineers are very well learnt.

Dislikes

Though majority of their work force is in india currently. US teams have more opportunity to grow and their opinion gets prioritized over indian's ones.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Your work life balance will be taken care. You will get exposure to explore world class engineering tools which is good (something beyong your day to day coding life) Remote

Dislikes

Usual case of MNCs - Limited salary growth, If you want crazy hikes choose startups not twilio.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great culture and people. I like it has so many opportunities to learn.

Dislikes

It's sometimes hard to have a great work/life balance as the company has so many different timezones.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Used to be good Excellent shares

Dislikes

Too much expansion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People

Dislikes

Leadership and strategy sucks, constantly changing direction.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They offered very good compensation.

Dislikes

Work culture, work ethic, Job security, People orientation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Best organisation to work

Dislikes

Nothing

Likes

One of the worst experience

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Twilio is a cloud communication platform that enables businesses to build, scale, and operate real-time communication and collaboration applications. Employees at Twilio often cite the following reasons for loving their work: 1. Innovative culture: Twilio fosters innovation, experimentation, and creativity. 2. Mission-driven: Twilio's mission is to "fuel the future of communication" and make a meaningful impact. 3. Collaborative team: Open communication, transparency, and teamwork define Twilio's work environment. 4. Growth opportunities: Professional development, training, and career advancement possibilities. 5. Flexible work environment: Remote work options, flexible hours, and work-life balance. 6. Customer-obsessed: Twilio prioritizes customer satisfaction and empowerment. 7. Diverse and inclusive: Emphasis on diversity, equity, and inclusion. 8. Recognition and rewards: Employee recognition programs and competitive compensation. 9. Community involvement: Twilio encourages volunteerism, community engagement, and social responsibility. 10. Fun perks: Wellness programs, team events, and a dog-friendly office! These aspects contribute to Twilio's positive work environment and employee satisfaction. Would you like more information on Twilio's products, services, or company culture?...Read More

Dislikes

Working at Twilio may have its downsides, but specific dislikes can vary depending on individual experiences and perspectives. However, I can provide some general insights on what potential employees might dislike about working at Twilio. *Common Dislikes in Similar Roles* Some common dislikes in similar tech industry roles include:- _Lack of Challenge_: Feeling like you're not being challenged enough in your role, or that your skills are not being utilized to their full potential ¹. - _Limited Career Growth_: Perceiving limited opportunities for career advancement or professional growth within the company. - _High Turnover Rates_: Dealing with high turnover rates, which can impact team dynamics and overall work environment. *Twilio-Specific Concerns* While I couldn't find specific dislikes about working at Twilio, the company's technical interview process is highly competitive, which might deter some candidates. The process typically consists of three stages: recruiter screen, technical phone screen interview, and on-site interview [2). *Keep in Mind* It's essential to remember that individual experiences can vary greatly, and what one person dislikes about working at Twilio might not be the same for another. Researching employee reviews and speaking with current or former employees can provide more nuanced insights. Would you like to know more about Twilio's company culture or employee reviews?...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Work life balance, the timing is flexible. Saturday and Sunday is off. Good pay but no other benefits for contract employees.

Dislikes

The way they treat the contract employee is not good. At least a respect is expected. They've hurted mentally and emotionally.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No cons at this company Escaping joining this company is the best long term pro

Dislikes

The worst thing ever done is reporting to US managers, most of them lack sense of direction and purpose. There is a lot of favourite-ism and Indians are not valued or respected. Any ideas you share, these US managers will take credit for them from higher management, no wonder the company is so far below with NPS. Basic ideology of working towards numbers and metrics is looked at as something weird and strange, if you want to be honest to your work ethics pls avoid this disgraceful place....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexibility

Dislikes

Nothing as such

Work Details

Work timings: Flexible Timings