Citrix Senior Technical Support Engineer Reviews by 10+ Employees | Rated 3.7/5

What employees say about Citrix?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

78% employees reported

Flexible timing

44% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

2 reviews

3.6

Rated by Men

12 reviews

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14 reviews found

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Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2024

Likes

Respect the engineer as there is no late you will face it's circumstances in comming future.

Dislikes

No promotion, where in you were the best.

Job security - Bad
Promotions - Bad
Work-life balance - Bad

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

Technical support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2024

Likes

Perks and Benefits

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job Security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2024

Likes

Very thing was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2024

Likes

Food,cab and goodies

Salary - Excellent
Work satisfaction - Good

Dislikes

Zero job security No WFH so work life balance The new CEO just destroyed the company culture. Recommended not to join

Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2023

Likes

Culture, pay, environment & facilities

Salary - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Management people

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2023

Likes

Good pay & other perks are also good

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No work from home

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2023

Likes

Takes good care of employees. Provide food and cabs . Being part of the support team you can try to learn different technologies.

Company culture - Excellent

Dislikes

Being part of the support team it was exhausting because of micro management and promotion was slow. However other departments are good

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Senior Technical Support Engineer in Bangalore / Bengaluru

Contractual

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Sep 2023

Likes

Nothing all negatives.

Dislikes

Work. Salary etc please do not waste your time and health.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Senior Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

You get trained on latest technologies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Too much load , with many seniors leaving the organization, they need to pay good as compared to their competitors in market

Senior Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 May 2022

Likes

Career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Senior Technical Support Engineer in Bangalore Rural

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2021

Likes

Citrix is an amazing place to work..Citrix is employee friendly and has lots of opportunities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2020

Likes

Citrix takes care off its employees very well.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 May 2018

Likes

Compensations

Salary - Excellent
Skill development - Excellent
Job security - Good
Work-life balance - Excellent

Dislikes

Managers don't encourage team building

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Salary Discussions, Hike & Promotions

an architect

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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AmbitionBox has 14 Citrix reviews submitted by Citrix employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Citrix is the right company for you. 78% of employees reported the working ...Read more

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Citrix Senior Technical Support Engineer Reviews