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Twilio Technical Support Engineer Interview Questions and Answers

Updated 26 Aug 2023

Twilio Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Assignment depends on your role for which you have applied

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about the time when you dealt with difficult cx

Interview Preparation Tips

Topics to prepare for Twilio Technical Support Engineer interview:
  • Twilio magic values
  • Communication Skills

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sometime it is taken

Round 3 - Technical 

(1 Question)

  • Q1. It related to product
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain yourself
  • Q2. How much do you know about the product
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain why you want to join
  • Q2. Explain where do want to go in next 5 years
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain OSI model and working of each layer?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • Layer 1 (Physical): Deals with physical connections and data transmission. Example: Ethernet cables.

    • Layer 2 (Data Link): Manages data transfer between devices on the same network. Example: MAC addresses.

    • Layer 3 (Network): Handles routing and forwarding of data packets. Example: IP address...

  • Answered by AI
  • Q2. What is the port used for HTTP?
  • Ans. 

    Port 80 is used for HTTP, which is the protocol used for transmitting web pages over the internet.

    • Port 80 is the default port for HTTP

    • HTTP stands for Hypertext Transfer Protocol

    • Other common ports include 8080 for alternative HTTP port

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. How snapshots work
  • Ans. 

    Snapshots are point-in-time copies of data stored on a storage device, allowing for easy recovery in case of data loss or corruption.

    • Snapshots capture the state of data at a specific moment in time

    • They are read-only copies that can be used for data recovery or testing purposes

    • Snapshots consume storage space but are more efficient than traditional backups

    • Some storage systems allow for scheduled or automatic snapshot cre

  • Answered by AI
  • Q2. VMware file system
  • Q3. Drs mode enabled

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one to crack
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Sometime it is taken

Round 3 - Technical 

(1 Question)

  • Q1. It related to product
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Twilio Interview FAQs

How many rounds are there in Twilio Technical Support Engineer interview?
Twilio interview process usually has 3 rounds. The most common rounds in the Twilio interview process are Resume Shortlist, Assignment and One-on-one Round.
How to prepare for Twilio Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Twilio. The most common topics and skills that interviewers at Twilio expect are Healthcare, Technical Support, SAN, TCP and Wellness.

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Twilio Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Twilio Technical Support Engineer Salary
based on 25 salaries
₹7.5 L/yr - ₹16 L/yr
182% more than the average Technical Support Engineer Salary in India
View more details

Twilio Technical Support Engineer Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

4.1

Skill development

4.5

Work-life balance

5.0

Salary

3.8

Job security

4.6

Company culture

4.3

Promotions

4.1

Work satisfaction

Explore 5 Reviews and Ratings
Staff Software Engineer
25 salaries
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₹35 L/yr - ₹83 L/yr

Technical Support Engineer
25 salaries
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₹7.5 L/yr - ₹16 L/yr

Software Engineer
24 salaries
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₹18 L/yr - ₹45 L/yr

Technical Support Engineer 2
23 salaries
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₹10 L/yr - ₹21 L/yr

Senior Software Engineer
23 salaries
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₹25 L/yr - ₹61 L/yr

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