TVS Eurogrip Customer Support Associate Interview Questions and Answers

Q1. What is depot fleet
Ans. 
Depot fleet refers to a group of vehicles or equipment stored in a central location for maintenance, repair, or distribution purposes.
• Depot fleet is commonly used in industries such as transportation, logistics, and military.

• It helps in efficiently managing and organizing the maintenance and distribution of vehicles or equipment.

• Examples include a fleet of buses stored at a central depot for maintenance and a fleet of
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Q2. Regarding brake system
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Q3. Question based on previous company, complaint and rectification
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Q1. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes ensuring customer satisfaction and building positive relationships.

• Examples include answering phone calls, responding to emails, and handling returns or exchanges.
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Q1. What was my dream for great opportunity .
Ans. 
My dream for a great opportunity is to work in a challenging and rewarding customer service role where I can make a positive impact on customers' experiences.
• I aspire to excel in providing exceptional customer service by actively listening to customers' needs and finding effective solutions.

• I dream of being part of a supportive team that values collaboration and continuous learning to enhance customer satisfaction.

• I en...read more
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Q1. Reasoning and some related your field, gk etc
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Reasoning question like coding

Q1. About you and your family background,
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Q1. Just asked bout previous experiences and learnings in new location specially where no other likes to resides n work
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Q2. Discussions bout negotiations in packages
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Q3. Just to precise was discussed regarding job role n area of operations
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Q1. Why do you want to change your job?
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Q1. Tell me about yourself? Start with your family .
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Aptitude test

Topics are given

Q1. About mrf products, driving licence,two wheeler
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