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TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive Interview Questions and Answers

Updated 1 Aug 2022

TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. DO YOU KNOW B2B PROCESS AND CRM ETC.
  • Ans. 

    Yes, I have knowledge of B2B process and CRM.

    • I understand the B2B sales cycle and how it differs from B2C.

    • I am familiar with CRM software and how it can be used to manage customer interactions.

    • I have experience implementing CRM systems and training teams on how to use them effectively.

    • I understand the importance of data analysis in CRM and how it can be used to improve customer relationships.

    • For example, I have used Sa...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. DO YOU KNOW ABOUTB TRADE INDIA
  • Ans. 

    Trade India is an online B2B marketplace connecting buyers and sellers across India and the world.

    • Founded in 1996

    • Offers a wide range of products and services

    • Provides a platform for small and medium-sized businesses to expand their reach

    • Has over 5 million registered users

    • Facilitates trade shows and exhibitions

    • Offers a mobile app for easy access to the marketplace

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - COMPANBE POSITIVE, CONFIDENT AND AGGRESSIVE..

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. About your previous company
  • Q3. Tell me what is your positionwork

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary negotiation is must for HR
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service professional with a strong background in building relationships and resolving issues.

    • Over 5 years of experience in customer service roles

    • Skilled in communication and problem-solving

    • Proven track record of improving customer satisfaction

    • Familiar with CRM systems and tools

  • Answered by AI
  • Q2. Aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a good company for freshers too just go for this company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Discuss the ans of candidate to went interview and what was these talent and level of the business accuy and understanding the situation manage of any time

Round 2 - HR 

(1 Question)

  • Q1. HR question to only one thing to ask for candidate,,what was the responding to any que for candidate
Round 3 - Assignment 

Good communication for customer,,and manage the any time for relationship,and always happy for the customer our services

Interview Preparation Tips

Topics to prepare for Swiggy Customer Relationship Manager interview:
  • Related to job bases,,which type
  • Our self inf.to tell confidenty
  • Our hobbies
  • And specialisations to our skill
Interview preparation tips for other job seekers - Seekers only confidence our self forget interview time,,and prepare the job related que.and imp.of GK.

I applied via Approached by Company and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident when you answer the questions of HR and if you don't know the answer then you also say I am sorry i have no idea about this and if they ask that tell me something about yourself then you can give a brief introduction starting from your name then qualification background experience if any and your goal in life

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How did you tackle pressure in previous jobs
  • Q2. Why do you want to become CRM Executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare questions based on your previous experience and role you are applying for

Interview Preparation Tips

Round: Resume Shortlist
Experience: My name is Gopal Shankar saw
From Mumbai Malad West
Age 24
Relationship married
Family members 8 me my wife mother sister brother or her 3 child

Round: Resume Shortlist
Experience: Education HSC pass
Computers knowledge basic
Experience 4 years retails adidad, Provogue, Reebok, ajmal, jaaz,
3 years working at moden menuf
2 years feild work as relationship executive

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. You know about spinny
Round 2 - HR 

(1 Question)

  • Q1. Why spinny , what you know about driving
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. How many years experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

TradeIndia (Infocom Network Private Limited) Interview FAQs

How many rounds are there in TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive interview?
TradeIndia (Infocom Network Private Limited) interview process usually has 3 rounds. The most common rounds in the TradeIndia (Infocom Network Private Limited) interview process are HR and Resume Shortlist.
What are the top questions asked in TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive interview?

Some of the top questions asked at the TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive interview -

  1. DO YOU KNOW B2B PROCESS AND CRM E...read more
  2. DO YOU KNOW ABOUTB TRADE IN...read more

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10% more than the average Customer Relationship Management Executive Salary in India
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TradeIndia (Infocom Network Private Limited) Customer Relationship Management Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.3

Skill development

4.0

Work-life balance

3.6

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.0

Work satisfaction

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