Spinny Assistant Customer Relationship Manager Interview Questions and Answers

Q1. Tell me yourself.
Add your answer
Q2. Tell me about transport market.
Ans. 
The transport market refers to the industry that provides services related to the movement of goods and people from one place to another.
• Includes various modes of transportation such as road, rail, air, and sea

• Involves companies that offer transportation services like airlines, shipping companies, and logistics providers

• Subject to regulations and policies set by government authorities

• Impacted by factors like fuel price...read more
Answered by AI
Add your answer

Q1. How you will sale products to the customer.
Ans. 
I will use effective communication, product knowledge, and personalized recommendations to sell products to customers.
• Build rapport with the customer to understand their needs and preferences

• Highlight the features and benefits of the products that align with the customer's needs

• Offer personalized recommendations based on the customer's preferences and budget

• Address any concerns or objections the customer may have

• Close ...read more
Answered by AI
Add your answer
Q2. If customer don't interested what you will do?
Ans. 
I would try to understand the reason for their lack of interest and address their concerns to re-engage them.
• Ask open-ended questions to uncover the root cause of disinterest

• Listen actively to their feedback and concerns

• Offer alternative solutions or incentives to regain their interest

• Follow up with personalized communication to show that their feedback is valued
Answered by AI
View 1 more answer

Q1. Tell me about yourself
Ans. 
Experienced customer service professional with a strong background in building relationships and resolving issues.
• Over 5 years of experience in customer service roles

• Skilled in communication and problem-solving

• Proven track record of improving customer satisfaction

• Familiar with CRM systems and tools
Answered by AI
Add your answer
Q2. Aptitude test
Add your answer

Business related questions

Q1. Parsal inquiry and last company activity
Add your answer

C+ Java , jQuery c#,.net

Q1. C, javascript, jQuery,c#,.net
Add your answer

Q1. About your experience.
Add your answer

Q1. About your Experience
Add your answer

Q1. Normal round of interview
Add your answer
Q2. Tell me about yourself
Add your answer

Q1. Nothing to explain much
Add your answer
Q2. No explanation requirements
Add your answer
Q3. There is nothing to expand
Add your answer