Total Solution Quality Analyst Interview Questions and Answers

Q1. Tell me about yourself?
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Q2. How many experiance do you have in call audits?
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Q3. Will you be able to work under pressure
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Q1. Explain your framework
Ans. 
My framework is based on a combination of manual testing and automated testing to ensure comprehensive coverage.
• Utilizes both manual and automated testing

• Focuses on comprehensive test coverage

• Includes regression testing to ensure stability

• Incorporates continuous integration for faster feedback loops
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Q2. What are the different exceptions you came across?
Ans. 
I have come across various exceptions in my role as a Quality Analyst, including data discrepancies, system errors, and process deviations.
• Data discrepancies between different systems or sources

• System errors such as crashes or bugs affecting quality metrics

• Process deviations from established procedures or standards

• Incorrect data entry leading to quality issues
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Q1. Explain the Smoke Testing .
Ans. 
Smoke testing is a preliminary test to check if the basic functionalities of a software application are working fine.
• Smoke testing is a subset of regression testing and is usually performed after a build is received.

• It is a quick and shallow test to ensure that the critical functionalities of the software are working.

• The main purpose of smoke testing is to determine if the build is stable enough for further testing.

• If ...read more
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Q2. What is a bug?
Ans. 
A bug is an error, flaw, mistake, failure, or fault in a computer program or system that causes it to produce incorrect or unexpected results.
• A bug can manifest as a software glitch, crash, or malfunction.

• Bugs can be caused by coding errors, design flaws, or unexpected interactions between different parts of a system.

• Examples of bugs include software freezing, incorrect calculations, and data loss.

• Identifying and fixin...read more
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Q1. Explain process of QA
Ans. 
QA process involves planning, executing, and evaluating to ensure quality standards are met.
• Understand requirements and create test cases

• Execute test cases and report defects

• Perform regression testing to ensure fixes

• Conduct user acceptance testing

• Continuous improvement through feedback and analysis
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Q2. Manual Testing artifacts
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Q1. Scenario based questions
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Q2. SQL database Testing queries
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Q1. Why you want to join the organisation
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Q1. What is 7qc tools ?
Ans. 
7QC tools are a set of basic quality tools used for process improvement and problem-solving.
• 7QC tools include Pareto chart, cause-and-effect diagram, flowchart, histogram, scatter diagram, control chart, and check sheet.

• These tools help in identifying and analyzing problems, determining root causes, and implementing solutions.

• For example, a Pareto chart can be used to identify the most frequent defects in a process, wh...read more
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Amcat tesr in there is 70 question

Q1. Personal interview including experience
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Q1. About the RCM knowledge and experience, denial codes and understanding, POS, claim forms, Quality related situation based questions, CAPA understanding etc
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Q1. Regarding Software Testing and Terminologies
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Q2. Regarding Self Intro and little bit technical questions
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Q1. Self introduction
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Q2. About previous experience
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