5 Thinksynq Solutions Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Thinksynq Solutions Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 24 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

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Round 2 - HR

(5 Questions)

Q1. Tell me about yourself

Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation

Answered Anonymously

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Q2. Why did you choose this company

Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job

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Q3. Whats your strength

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Q4. How will you handle rude customers?

Ans.

I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.

Remain calm and composed, even if the customer is being rude
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Find a solution to the customer's problem and offer alternatives if necessary
If the situation escalates, involve a supervisor or manager for assi

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Q5. What if I didn't select you

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Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Care Executive interview:

Communication Skills
Interpersonal Skills
MS Office

Interview preparation tips for other job seekers - Stay calm and cool and Crack the interview

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

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Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

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Q3. Salary discussion

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