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Thinksynq Solutions Customer Care Executive Interview Questions and Answers
Updated
25 Nov 2023
Thinksynq Solutions Customer Care Executive Interview Experiences
1 interview found
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(5 Questions)
- Q1. Tell me about yourself
- Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation
- Q2. Why did you choose this company
- Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job
- Q3. Whats your strength
- Q4. How will you handle rude customers?
- Ans.
I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.
Remain calm and composed, even if the customer is being rude
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Find a solution to the customer's problem and offer alternatives if necessary
If the situation escalates, involve a supervisor or manager for assi
- Q5. What if I didn't select you
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Interview Preparation Tips
Topics to prepare for Thinksynq Solutions Customer Care Executive interview:
- Communication Skills
- Interpersonal Skills
- MS Office
Top trending discussions
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Salary Discussions, Hike & Promotions
2w
a consultant
Urgent, 25L mangu ya 30L
Hi, tier 1 mba, working as a management consultant in a niche industry.
I was reached out by a private equity firm for an operations analyst role. Highly coveted role, but not investment side.
1.5 years tier 1 mba experience
16L current fixed, PE firms pay 30L fixed to investment analyst out of tier 1 mba colleges. Considering my experience, how much should I ask for? Anyone who is aware?
For the life of me I couldn't find one operations analyst to consult
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Thinksynq Solutions Interview FAQs
How many rounds are there in Thinksynq Solutions Customer Care Executive interview?
Thinksynq Solutions interview process usually has 2 rounds. The most common rounds in the Thinksynq Solutions interview process are Resume Shortlist and HR.
How to prepare for Thinksynq Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Thinksynq Solutions. The most common topics and skills that interviewers at Thinksynq Solutions expect are Communication Skills, Customer Service, Domestic BPO, Hindi and Kannada.
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