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The Placement Park Customer Support Executive Interview Questions and Answers

Updated 6 Mar 2024

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Customer Support Executive Interview Questions

user image krotha yashaswini

posted on 6 Mar 2024

Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

communication Round (2 Questions)

  • Q1. Self introduction
  • Q2. And what languages we can able to speak and understand

Interview Preparation Tips

Interview preparation tips for other job seekers - this company recruits only for graduates only, not for under graduates but I received mail that i was shortlisted.

Interview questions from similar companies

Customer Support Executive Interview Questions

Amazon user image Cheepurupalli Joshma

posted on 21 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is customer support?
  • Q3. How do you handle an arguing customer?
  • Q4. How do you respond if you don't know the answer to a customers question?
  • Q5. What is customer satisfaction?what are the qualities of customer support executive?
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your strengths and weaknesses?
  • Q3. Why do you need a job?
  • Q4. Why should we hire you?
  • Q5. Why do you want to join in our organisation?
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a versant round from Pearson.

2

One-on-one Round (1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
3

HR Round (1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
3
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce your self?
  • Q2. Tell me about your memorable day.
2

HR Round (2 Questions)

  • Q1. Explaine about E-Commerce?
  • Q2. Are you comfortable in night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
1
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Aptitude Test Round

That was easy but I don't remember.

2

HR Round (2 Questions)

  • Q1. Tell me about your career journey
  • Q2. Why you want to switch your previous company?
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Aap Kahan se ho
  • Q2. Aapka Name Kya Hai
  • Q3. Aap Kya KarteHo
  • Q4. Aapki Qualification Kitni Hai
  • Q5. Kya Aap Job Karna Chahte Hain

Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:
  • Basic
Interview preparation tips for other job seekers - Good

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