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The Ken Customer Service Executive Interview Questions and Answers

Updated 19 Jan 2018

The Ken Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jan 2017. There were 2 interview rounds.

Interview Preparation Tips

General Tips: My interview was just a one round interview directly with the MD of the company. It was indeed a cool one. They just want to know how confident we are in any sort of interview. Never loose your confidence and be determined about your goals in life. Be a smart worker always. All the best for the new bees. Njoy ur work.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, apti, psychomatrix, personal round with manager , hr round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Swiggy likes confident people. Being confident is the key.....

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
  • Q2. What are your qualifications
  • Q3. Why should we hire you?
  • Q4. Try to sell me this glass(that was on the table that time)

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not worry or get anxiety for first time itss really very easy because the person sitting in front of you was on your place at some point of his/her life so he/she understands, so be normal there is nothing to worry about think like you are just going to talk with someone and you just have to impress him and he will give you the job you needed in return GOOD LUCK Follow me on Instagram -squidward_loathe for more help.

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you chose ninjacart?
  • Ans. 

    I chose Ninjacart because of its reputation for quality products and excellent customer service.

    • Ninjacart has a strong reputation for providing high-quality products to its customers.

    • The company is known for its efficient delivery system, ensuring that customers receive their orders on time.

    • Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.

    • The company offers a wide ra...

  • Answered by AI
  • Q2. If any illegal activity is took place in our company what will you do?
  • Ans. 

    I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.

    • I would not ignore or cover up any illegal activity.

    • I would gather any evidence or information related to the illegal activity.

    • I would report the incident to my supervisor or the designated authority within the company.

    • I would cooperate fully with any investigations conducted by the authorities.

    • I w...

  • Answered by AI
  • Q3. What if they are also the part of the scam or illegal activity?
  • Ans. 

    If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.

    • Maintain professionalism and empathy while addressing the customer's concerns.

    • Gather as much information as possible about the situation and document it.

    • Follow company guidelines and protocols for handling such cases.

    • If necessary, escalate the issue to the relevant d...

  • Answered by AI
  • Q4. What if the head also knows about this illegal activity a and he is also a part of it?
  • Ans. 

    If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.

    • Maintain professionalism and integrity

    • Document evidence of the illegal activity

    • Report the matter to higher authorities or the appropriate legal channels

    • Ensure the safety and well-being of oneself and colleagues

    • Consider seeking legal advice if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.) Be truthful about your skills, because you are the one going to face the consequences.

2.) Give honest answer to your question irrespective of thinking about what will be going to happen.

3.) All the best😀👍
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The Ken Customer Service Executive Reviews and Ratings

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