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The Ken Customer Service Executive Interview Questions and Answers

Updated 19 Jan 2018

The Ken Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jan 2017. There were 2 interview rounds.

Interview Preparation Tips

General Tips: My interview was just a one round interview directly with the MD of the company. It was indeed a cool one. They just want to know how confident we are in any sort of interview. Never loose your confidence and be determined about your goals in life. Be a smart worker always. All the best for the new bees. Njoy ur work.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something aboutvyourself
  • Q2. Introductions about myself and hr ask qiestions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, apti, psychomatrix, personal round with manager , hr round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Swiggy likes confident people. Being confident is the key.....

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
  • Q2. What are your qualifications
  • Q3. Why should we hire you?
  • Q4. Try to sell me this glass(that was on the table that time)

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not worry or get anxiety for first time itss really very easy because the person sitting in front of you was on your place at some point of his/her life so he/she understands, so be normal there is nothing to worry about think like you are just going to talk with someone and you just have to impress him and he will give you the job you needed in return GOOD LUCK Follow me on Instagram -squidward_loathe for more help.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How many years of experience i have
  • Ans. 

    I have 15 years of experience in senior executive roles.

    • I have worked in various senior executive positions for the past 15 years.

    • I have successfully led teams and implemented strategic initiatives.

    • I have a proven track record of driving business growth and achieving targets.

    • I have extensive experience in managing budgets and resources.

    • I have strong leadership and communication skills.

    • I have a deep understanding of ind...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is my job role in current employment
  • Ans. 

    As a Senior Executive in my current employment, my job role involves overseeing the overall operations of the company, developing and implementing strategic plans, managing budgets, and leading a team of professionals.

    • Overseeing the overall operations of the company

    • Developing and implementing strategic plans

    • Managing budgets

    • Leading a team of professionals

  • Answered by AI
  • Q2. How to achieve the target
  • Ans. 

    To achieve the target, we need to set clear goals, create a plan, allocate resources, track progress, and make adjustments as needed.

    • Set specific, measurable, achievable, relevant, and time-bound goals

    • Create a detailed plan with actionable steps and deadlines

    • Allocate resources such as budget, manpower, and technology

    • Track progress regularly using key performance indicators

    • Make adjustments as needed based on feedback an...

  • Answered by AI
  • Q3. Why you're leaving current organisation
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for a role that aligns better with my long-term career goals

    • Desire to work in a more dynamic and innovative environment

    • Seeking a higher level of responsibility and decision-making authority

    • Want to broaden my skill set and learn new industry trends

    • Current organization lacks opportunities for career advancement

  • Answered by AI
Round 4 - Behavioral 

(3 Questions)

  • Q1. How did you convince the client if he is not responding nd not interested
  • Ans. 

    To convince an unresponsive and uninterested client, it is important to understand their concerns, address their objections, and provide compelling reasons to engage.

    • Listen actively to the client's concerns and objections.

    • Empathize with the client and understand their perspective.

    • Address the client's concerns by providing relevant information and solutions.

    • Highlight the benefits and value proposition of the product or ...

  • Answered by AI
  • Q2. What is your skills.
  • Ans. 

    I have a diverse range of skills including leadership, strategic planning, and problem-solving.

    • Leadership: I have successfully led teams and organizations, demonstrating strong decision-making and communication skills.

    • Strategic Planning: I have developed and implemented strategic plans to drive business growth and achieve organizational goals.

    • Problem-solving: I am adept at analyzing complex problems, identifying soluti...

  • Answered by AI
  • Q3. Little bit about family members and personal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself confidence about your past experience,

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you chose ninjacart?
  • Ans. 

    I chose Ninjacart because of its reputation for quality products and excellent customer service.

    • Ninjacart has a strong reputation for providing high-quality products to its customers.

    • The company is known for its efficient delivery system, ensuring that customers receive their orders on time.

    • Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.

    • The company offers a wide ra...

  • Answered by AI
  • Q2. If any illegal activity is took place in our company what will you do?
  • Ans. 

    I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.

    • I would not ignore or cover up any illegal activity.

    • I would gather any evidence or information related to the illegal activity.

    • I would report the incident to my supervisor or the designated authority within the company.

    • I would cooperate fully with any investigations conducted by the authorities.

    • I w...

  • Answered by AI
  • Q3. What if they are also the part of the scam or illegal activity?
  • Ans. 

    If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.

    • Maintain professionalism and empathy while addressing the customer's concerns.

    • Gather as much information as possible about the situation and document it.

    • Follow company guidelines and protocols for handling such cases.

    • If necessary, escalate the issue to the relevant d...

  • Answered by AI
  • Q4. What if the head also knows about this illegal activity a and he is also a part of it?
  • Ans. 

    If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.

    • Maintain professionalism and integrity

    • Document evidence of the illegal activity

    • Report the matter to higher authorities or the appropriate legal channels

    • Ensure the safety and well-being of oneself and colleagues

    • Consider seeking legal advice if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.) Be truthful about your skills, because you are the one going to face the consequences.

2.) Give honest answer to your question irrespective of thinking about what will be going to happen.

3.) All the best😀👍

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The Ken Customer Service Executive Reviews and Ratings

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