The Ken Customer Service Executive Interview Questions and Answers

Q1. Tell me something aboutvyourself
Add your answer
Q2. Introductions about myself and hr ask qiestions about work experience
Add your answer

Some general queries, mathematical and analyticals. multiple choice. 15mins

Q1. Typing speed should be atleast 25wpm
Add your answer

Q1. Usual previous job questions and how long you can stay
Add your answer

Q1. Need good company to work i will give 100%
Add your answer
Q2. Best companies to work
Add your answer

Q1. How many years of experience i have
Ans. 
I have 15 years of experience in senior executive roles.
• I have worked in various senior executive positions for the past 15 years.

• I have successfully led teams and implemented strategic initiatives.

• I have a proven track record of driving business growth and achieving targets.

• I have extensive experience in managing budgets and resources.

• I have strong leadership and communication skills.

• I have a deep understanding of ind...read more
Answered by AI
View 1 more answer

Q1. What is my job role in current employment
Ans. 
As a Senior Executive in my current employment, my job role involves overseeing the overall operations of the company, developing and implementing strategic plans, managing budgets, and leading a team of professionals.
• Overseeing the overall operations of the company

• Developing and implementing strategic plans

• Managing budgets

• Leading a team of professionals
Answered by AI
Add your answer
Q2. How to achieve the target
Ans. 
To achieve the target, we need to set clear goals, create a plan, allocate resources, track progress, and make adjustments as needed.
• Set specific, measurable, achievable, relevant, and time-bound goals

• Create a detailed plan with actionable steps and deadlines

• Allocate resources such as budget, manpower, and technology

• Track progress regularly using key performance indicators

• Make adjustments as needed based on feedback an...read more
Answered by AI
Add your answer
Q3. Why you're leaving current organisation
Ans. 
Seeking new challenges and growth opportunities
• Looking for a role that aligns better with my long-term career goals

• Desire to work in a more dynamic and innovative environment

• Seeking a higher level of responsibility and decision-making authority

• Want to broaden my skill set and learn new industry trends

• Current organization lacks opportunities for career advancement
Answered by AI
Add your answer

Q1. How did you convince the client if he is not responding nd not interested
Ans. 
To convince an unresponsive and uninterested client, it is important to understand their concerns, address their objections, and provide compelling reasons to engage.
• Listen actively to the client's concerns and objections.

• Empathize with the client and understand their perspective.

• Address the client's concerns by providing relevant information and solutions.

• Highlight the benefits and value proposition of the product or ...read more
Answered by AI
View 1 more answer
Q2. What is your skills.
Ans. 
I have a diverse range of skills including leadership, strategic planning, and problem-solving.
• Leadership: I have successfully led teams and organizations, demonstrating strong decision-making and communication skills.

• Strategic Planning: I have developed and implemented strategic plans to drive business growth and achieve organizational goals.

• Problem-solving: I am adept at analyzing complex problems, identifying soluti...read more
Answered by AI
Add your answer
Q3. Little bit about family members and personal
Add your answer