Testbook.com Telesales Associate Interview Questions and Answers

Easy test reasoning and problem solving questions

Easy test with basic coding questions

Topics given according to current affairs. Panel had 4-5 individual

Q1. What's difference between marketing and sales
Ans. 
Marketing focuses on creating awareness and interest in a product or service, while sales involves closing deals and generating revenue.
• Marketing involves activities such as advertising, branding, and market research.

• Sales involves activities such as prospecting, qualifying leads, and negotiating contracts.

• Marketing aims to attract and retain customers through various channels.

• Sales focuses on converting leads into cus...read more
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Q1. Introduce yourself
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Scenario based case study

It was very good n interacting

Q1. About yourself , background, educational courses
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Q1. Whats your profile and experience elaboration?
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Q2. Why you want to go ahead with skill Lync only?
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Q1. They will check your communication in first round
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Q2. In second round, they will give a product and convince that to consumer to buy the product
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Q3. HR will question you why do you want this job
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Impacts of mobile, Internet is good or bad

Q1. Tell me about yourself?
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Q2. Any company internship?
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Q1. Sales related questions
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Q1. What do you understand by sale
Ans. 
Sales is the process of persuading a potential customer to purchase a product or service.
• Sales involves identifying potential customers and their needs

• It requires building relationships with customers to gain their trust

• Sales also involves presenting the product or service in a compelling way

• Closing the sale by overcoming objections and finalizing the transaction is a key part of sales

• Follow-up after the sale to ensure...read more
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Q2. What qualities you have to be selected as a sale person here.
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