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Telligent Support Customer Support Executive Interview Questions and Answers

Updated 7 Mar 2024

1 interview found

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Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Logical Reasoning and English Test and typing test

2

HR Round (1 Question)

  • Q1. Introduction and Experience
3

One-on-one Round (3 Questions)

  • Q1. Scenario are provided to type a email.
  • Q2. Customer asking for refund
  • Q3. Customer angry about in game errors

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

2 Interview Rounds

1

Group Discussion Round

There was topic given for group discussion with a time limit of 10 mins

2

One-on-one Round (2 Questions)

  • Q1. I was not able to attend it
  • Q2. I was not selected for next round

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare yourself with different kind of scenarios
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
3

One-on-one Round (4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. How would you fill a customer something that they will not like
  • Q2. Do you enjoy communicating with people
  • Q3. How would you deal with on irate customer on the phone
  • Q4. Do you have any experience in a call centre
  • Q5. Why do you want to work form us as a customer service advise
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How can you handle frustrated customers
2

HR Round (2 Questions)

  • Q1. Why do you want to join our company
  • Q2. Where can we see you in next 2 years if given an opportunity
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2023.

1 Interview Round

1

Aptitude Test Round

General questions , maths ,GI, basic networking

I applied via Naukri.com and was interviewed in Mar 2022.

3 Interview Rounds

1

Assignment Round

2

Aptitude Test Round

3

Assignment Round

Anything

Interview Preparation Tips

Interview preparation tips for other job seekers - All job seekers to looking for growth and rewarding job this job to suitable for people to life growth
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (6 Questions)

  • Q1. Tell me about your self ?
  • Q2. What you understand by customer supports ?
  • Q3. Why you want to join bpo ?
  • Q4. Where you want to see you self after 5 years?
  • Q5. What is your salary expectation?
  • Q6. Anything you want to ask from me about this company and about work profile ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite.

Customer Support Executive Interview Questions

Swiggy user image Vikas Deep Dwivedi

posted on 20 May 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2021.

2 Interview Rounds

1

Aptitude Test Round

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

2

HR Round (1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.

Customer Support Executive Interview Questions

Udaan user image SYED NAYEEMUDDIN

posted on 23 Dec 2022

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Dec 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Will check your language skills
  • Q2. Screening oif your resume
3

Aptitude Test Round

Typeing test was given speed of minimum 29/wp with 98% of accuracy

4

HR Round (3 Questions)

  • Q1. General questions like experience
  • Q2. How you will manage cold calls
  • Q3. And about your speeking skils

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs

Telligent Support Interview FAQs

How many rounds are there in Telligent Support Customer Support Executive interview?
Telligent Support interview process usually has 3 rounds. The most common rounds in the Telligent Support interview process are Aptitude Test, HR and One-on-one Round.
What are the top questions asked in Telligent Support Customer Support Executive interview?

Some of the top questions asked at the Telligent Support Customer Support Executive interview -

  1. Customer angry about in game err...read more
  2. Scenario are provided to type a ema...read more
  3. Customer asking for ref...read more

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