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Telligent Support Customer Support Executive Interview Questions and Answers

Updated 7 Mar 2024

Telligent Support Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical Reasoning and English Test and typing test

Round 2 - HR 

(1 Question)

  • Q1. Introduction and Experience
Round 3 - One-on-one 

(3 Questions)

  • Q1. Scenario are provided to type a email.
  • Q2. Customer asking for refund
  • Q3. Customer angry about in game errors
  • Ans. 

    Acknowledge the customer's frustration, apologize for the inconvenience, offer a solution or workaround, and assure them that the issue will be addressed.

    • Acknowledge the customer's frustration and apologize sincerely.

    • Assure the customer that their feedback is valuable and the issue will be looked into.

    • Offer a solution or workaround to help the customer continue enjoying the game.

    • Thank the customer for bringing the issu...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If a customer is angry, how can you help them understand?
Q3. How can you provide customer satisfaction?
Q4. Do you have an Aadhaar card linked to a phone number?
Q5. 1.what is customer support?

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?
  • Ans. 

    Your company is a leading provider of innovative solutions in the tech industry, focusing on customer satisfaction and cutting-edge technology.

    • Founded in 2005, the company has rapidly grown to become a market leader in software development.

    • You offer a range of products, including cloud-based solutions that enhance business efficiency.

    • The company values sustainability and has implemented eco-friendly practices in its op...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Q3. What is your study status
  • Ans. 

    I hold a Bachelor's degree in Business Administration, specializing in Marketing, which has equipped me with essential sales skills.

    • Bachelor's degree in Business Administration from XYZ University.

    • Specialized in Marketing, focusing on consumer behavior and sales strategies.

    • Completed internships at ABC Company, where I developed practical sales techniques.

    • Participated in various sales workshops and seminars to enhance m...

  • Answered by AI
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Ans. 

    I am available to join immediately and eager to contribute to the team's success right away.

    • I have completed my previous commitments, allowing me to start without delay.

    • I am excited about this opportunity and ready to dive into the onboarding process.

    • My schedule is flexible, and I can accommodate any training or orientation sessions.

  • Answered by AI
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Ans. 

    Yes, I can effectively sell products by showcasing them on the app via phone screens, enhancing customer engagement.

    • Utilize high-quality visuals to capture attention, such as vibrant images or videos of the product.

    • Engage customers by demonstrating features directly on the app, like showing how to navigate or use the product.

    • Leverage customer testimonials or reviews within the app to build trust and credibility.

    • Offer p...

  • Answered by AI
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

Interview Questionnaire 

1 Question

  • Q1.  Products sales
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

Telligent Support Interview FAQs

How many rounds are there in Telligent Support Customer Support Executive interview?
Telligent Support interview process usually has 3 rounds. The most common rounds in the Telligent Support interview process are Aptitude Test, HR and One-on-one Round.

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