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Technodoc Home Appliances Service Head Interview Questions and Answers

Updated 21 Nov 2022

Technodoc Home Appliances Service Head Interview Experiences

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Service Head Interview Questions & Answers

user image Anonymous

posted on 21 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How can you organize a new service infrastructure
  • Ans. 

    To organize a new service infrastructure, you need to assess requirements, plan resources, establish processes, and ensure scalability.

    • Assess the requirements of the service and identify the necessary resources.

    • Plan the infrastructure layout, including hardware, software, and network components.

    • Establish processes and workflows for service delivery, customer support, and maintenance.

    • Ensure scalability by designing a fl...

  • Answered by AI
  • Q2. What will you do if a customer is not satisfied with service amd wants to return the product to the company for the bad service experience in any way. He doesn't want to listen anything from anyone officia...
  • Ans. 

    I would empathize with the customer, apologize for the bad service, and offer a solution to resolve their issue.

    • Listen attentively to the customer's concerns

    • Apologize sincerely for the bad service experience

    • Offer a solution to resolve the issue, such as a refund, replacement, or additional assistance

    • Ensure the customer feels heard and valued throughout the process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have caliber to perform some different which really can strengthen the organization then put this humbly in front of senior officials with tested and resulted proof or strategies.

Interview questions from similar companies

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is the owner of the amazon
  • Ans. 

    Jeff Bezos is the founder and former CEO of Amazon.

    • Jeff Bezos founded Amazon in 1994

    • He served as the CEO of Amazon until 2021

    • Bezos is one of the richest people in the world

  • Answered by AI
  • Q2. What is the salary of the amazon
  • Q3. What is your and what is the
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is sthe. Slaakry of the amount
  • Q2. What is the questiom
  • Ans. 

    I'm sorry, but there is no question provided.

    • No question provided.

  • Answered by AI
Round 4 - Aptitude Test 

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Interview Preparation Tips

Interview preparation tips for other job seekers - Djhdjjdjsns sjajjaj on it s j anonymous
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? How to satisfy customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is beam and it's shear force unit
  • Ans. 

    A beam is a structural element that carries load primarily in bending. The shear force unit is measured in Newtons (N) or pounds-force (lbf).

    • A beam is a long, horizontal structural member that supports loads by resisting bending.

    • Shear force is the force that acts parallel to the cross-section of the beam.

    • The unit of shear force is typically measured in Newtons (N) or pounds-force (lbf).

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is moment of interia
  • Ans. 

    Moment of inertia is a measure of an object's resistance to changes in its rotation.

    • Moment of inertia depends on the mass distribution of an object.

    • It is calculated by summing the products of the mass of each particle and the square of its distance from the axis of rotation.

    • Moment of inertia is denoted by the symbol 'I'.

    • For example, a solid sphere has a higher moment of inertia compared to a hollow sphere of the same m

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion with very important

Round 3 - One-on-one 

(3 Questions)

  • Q1. Hai iam nsivaramakrishna thanks for the information contained in this email address
  • Q2. I can send today my full profile myself only
  • Q3. When Jain job opportunities

Interview Preparation Tips

Interview preparation tips for other job seekers - Myself only my number XXXXXcell this number
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It's was very good and test.i was qualified in January that its

Round 3 - Technical 

(2 Questions)

  • Q1. How can you run python in your pc .
  • Ans. 

    Python can be run on a PC by installing Python software and running it through the command prompt or an IDE.

    • Download and install Python software from the official website

    • Open the command prompt or an IDE like PyCharm

    • Type 'python' in the command prompt or run a Python script in the IDE

    • Ensure that the correct version of Python is installed and added to the PATH environment variable

  • Answered by AI
  • Q2. How can you run c language at your pc
  • Ans. 

    To run C language on your PC, you need to install a C compiler and IDE.

    • Download and install a C compiler like GCC or Clang

    • Choose an IDE like Code::Blocks or Visual Studio Code

    • Write your C code in the IDE and compile it using the compiler

    • Execute the compiled program in the command prompt or terminal

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and crack interview..in case you do not confident of yourself then go to home .

Skills evaluated in this interview

I applied via Job Fair and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. How to deal customers
  • Ans. 

    Dealing with customers requires empathy, active listening, and problem-solving skills.

    • Listen actively to their concerns and complaints

    • Empathize with their situation and show understanding

    • Offer solutions and options to resolve their issues

    • Be patient and remain calm, even in difficult situations

    • Follow up with customers to ensure their satisfaction

    • Maintain a positive attitude and professional demeanor

    • Personalize the inter...

  • Answered by AI
  • Q2. How to handle the customer
  • Ans. 

    Handle the customer with empathy, active listening, and problem-solving skills.

    • Listen actively to the customer's concerns and empathize with their situation.

    • Ask questions to understand the issue and gather all necessary information.

    • Offer solutions or alternatives to resolve the issue and follow up to ensure satisfaction.

    • Remain calm and professional, even in difficult situations.

    • Thank the customer for their business and...

  • Answered by AI
  • Q3. For communication skills
  • Q4. What is the basic language
  • Ans. 

    The basic language for customer service is the language that the customer is most comfortable with.

    • The basic language for customer service varies depending on the customer's preference

    • It could be English, Spanish, French, Mandarin, etc.

    • It is important for customer service representatives to be able to communicate effectively in the customer's preferred language

    • Using a language that the customer is not comfortable with

  • Answered by AI
  • Q5. English and Hindi is the must performance
  • Q6. That is the resume for
  • Q7. What is the hobbies of customers
  • Ans. 

    It varies from customer to customer and cannot be generalized.

    • Hobbies can range from reading, writing, and painting to sports, music, and traveling.

    • Some customers may not have any specific hobbies.

    • It is important to ask customers about their hobbies to build a rapport and personalize the interaction.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service support to the allthe best perpose
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is the most difficult situation you faced and how did you overcome it?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

In this test required the candidates 100% mind

Round 3 - Assignment 

Candidates required typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - listen to the questions and think before you begin your answers.
ask the interviewer to repeat or explain further if you do not understand a question.

Technodoc Home Appliances Interview FAQs

How many rounds are there in Technodoc Home Appliances Service Head interview?
Technodoc Home Appliances interview process usually has 2 rounds. The most common rounds in the Technodoc Home Appliances interview process are Resume Shortlist and Technical.
What are the top questions asked in Technodoc Home Appliances Service Head interview?

Some of the top questions asked at the Technodoc Home Appliances Service Head interview -

  1. What will you do if a customer is not satisfied with service amd wants to retur...read more
  2. How can you organize a new service infrastruct...read more

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Technodoc Home Appliances Service Head Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
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