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Saudi Aramco Interview Questions and Answers

Updated 21 Jan 2025
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Q1. What strategies can be employed to persuade a customer to purchase our products?

Ans.

Building rapport, highlighting benefits, offering discounts, providing excellent customer service.

  • Build rapport with the customer to establish trust and credibility.

  • Highlight the unique benefits and features of the product that meet the customer's needs.

  • Offer discounts or promotions to incentivize the purchase.

  • Provide excellent customer service to address any concerns or questions the customer may have.

  • Follow up with the customer to ensure satisfaction and encourage repeat bu...read more

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Q2. If your product will be rejected by an customer what will you do

Ans.

I would analyze the reasons for rejection, gather feedback, and work on improving the product to meet customer needs.

  • Analyze the reasons for rejection

  • Gather feedback from the customer

  • Work on improving the product based on feedback

  • Offer alternatives or solutions to address customer concerns

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Q3. What is the difference between sales and marketing

Ans.

Sales focuses on direct selling and closing deals, while marketing involves creating awareness and generating leads.

  • Sales involves direct interaction with customers to close deals

  • Marketing focuses on creating brand awareness and generating leads for the sales team

  • Sales is more short-term and transactional, while marketing is long-term and relationship-building

  • Sales is about meeting the needs of existing customers, while marketing is about identifying and meeting the needs of ...read more

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Q4. how customer satisfaction is important in business

Ans.

Customer satisfaction is crucial for business success as it leads to repeat business, positive word-of-mouth, and increased loyalty.

  • Customer satisfaction leads to repeat business as happy customers are more likely to return for future purchases.

  • Positive word-of-mouth from satisfied customers can attract new customers and increase sales.

  • High levels of customer satisfaction can result in increased customer loyalty, reducing the likelihood of customers switching to competitors.

  • C...read more

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Q5. What do you know about sales

Ans.

Sales involves the process of identifying, attracting, and converting potential customers into actual buyers.

  • Sales is the process of selling products or services to customers

  • It involves identifying potential customers and understanding their needs

  • Sales also includes building relationships with customers to encourage repeat business

  • Successful salespeople are skilled at communication, negotiation, and problem-solving

  • Sales strategies can vary depending on the industry and target...read more

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Q6. what is sales and marketing

Ans.

Sales and marketing are two closely related activities that aim to promote and sell products or services.

  • Sales involves the process of identifying potential customers, convincing them to buy a product or service, and closing the deal.

  • Marketing involves creating awareness about a product or service, identifying the target audience, and developing strategies to reach and engage with them.

  • Sales and marketing work together to achieve the same goal of increasing revenue and profit...read more

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Q7. What is revenue

Ans.

Revenue is the income generated from sales of goods or services.

  • Revenue is the total amount of money a company earns from its normal business activities.

  • It is calculated by multiplying the price of goods or services sold by the number of units sold.

  • Revenue can also include income from other sources such as interest, royalties, or fees.

  • Examples of revenue include sales revenue, subscription revenue, and advertising revenue.

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Q8. Sales vs marketing

Ans.

Sales focuses on direct selling and closing deals, while marketing focuses on creating awareness and generating leads.

  • Sales involves one-on-one interactions with potential customers to close deals

  • Marketing involves creating strategies to reach a larger audience and generate leads

  • Sales is more focused on immediate revenue generation, while marketing is focused on long-term brand building

  • Sales teams often work on commission based on sales made, while marketing teams are usually...read more

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Interview Process at Saudi Aramco

based on 23 interviews
2 Interview rounds
HR Round - 1
HR Round - 2
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