Teachnook Business Development Associate Interview Questions and Answers

Building rapport, highlighting benefits, offering discounts, providing excellent customer service.

• Build rapport with the customer to establish trust and credibility.

• Highlight the unique benefits and features of the product that meet the customer's needs.

• Offer discounts or promotions to incentivize the purchase.

• Provide excellent customer service to address any concerns or questions the customer may have.

• Follow up with the customer to ensure satisfaction and encourage repeat bu...read more

I would analyze the reasons for rejection, gather feedback, and work on improving the product to meet customer needs.

• Analyze the reasons for rejection

• Gather feedback from the customer

• Work on improving the product based on feedback

• Offer alternatives or solutions to address customer concerns

Customer satisfaction is crucial for business success as it leads to repeat business, positive word-of-mouth, and increased loyalty.

• Customer satisfaction leads to repeat business as happy customers are more likely to return for future purchases.

• Positive word-of-mouth from satisfied customers can attract new customers and increase sales.

• High levels of customer satisfaction can result in increased customer loyalty, reducing the likelihood of customers switching to competitors.

• C...read more

Sales focuses on direct selling and closing deals, while marketing involves creating awareness and generating leads.

• Sales involves direct interaction with customers to close deals

• Marketing focuses on creating brand awareness and generating leads for the sales team

• Sales is more short-term and transactional, while marketing is long-term and relationship-building

• Sales is about meeting the needs of existing customers, while marketing is about identifying and meeting the needs of ...read more

Sales involves the process of identifying, attracting, and converting potential customers into actual buyers.

• Sales is the process of selling products or services to customers

• It involves identifying potential customers and understanding their needs

• Sales also includes building relationships with customers to encourage repeat business

• Successful salespeople are skilled at communication, negotiation, and problem-solving

• Sales strategies can vary depending on the industry and target...read more

Sales and marketing are two closely related activities that aim to promote and sell products or services.

• Sales involves the process of identifying potential customers, convincing them to buy a product or service, and closing the deal.

• Marketing involves creating awareness about a product or service, identifying the target audience, and developing strategies to reach and engage with them.

• Sales and marketing work together to achieve the same goal of increasing revenue and profit...read more

Revenue is the income generated from sales of goods or services.

• Revenue is the total amount of money a company earns from its normal business activities.

• It is calculated by multiplying the price of goods or services sold by the number of units sold.

• Revenue can also include income from other sources such as interest, royalties, or fees.

• Examples of revenue include sales revenue, subscription revenue, and advertising revenue.