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TCS Customer Care Associate Interview Questions and Answers
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Anonymous
I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.
Step -1 :- understand the assignment task
Step 2 :- do your research
Step 3 :- plane
Step 4 :- write
Step 5 :- review
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. General Questions
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Can Genpact a very good organization to work ?
- Ans.
Yes, Genpact is a very good organization to work for.
Genpact offers a positive work environment with opportunities for growth and development.
The company has a strong focus on employee satisfaction and work-life balance.
Genpact provides competitive salaries and benefits to its employees.
The organization values diversity and inclusion, fostering a supportive and inclusive culture.
Genpact has a global presence and offers...
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Mar 2021. There were 6 interview rounds.
(1 Question)
- Q1. Tell me about your self
Reasoning, General awareness, and aptitude
JAM round - Just a minute round we have to speak 1 minute in a specific topic as they requested
(1 Question)
- Q1. Accounting-based questions, Golden Principles, and Accounting entries.
(1 Question)
- Q1. Salary discussion, benefits, working hours and flexibility
Interview Preparation Tips
It is a really good place for freshers to learn new things and enhance their skills for future
I appeared for an interview in Jun 2021.
Interview Questionnaire
4 Questions
- Q1. I was asked about myself
- Ans. My name, schooling, university name from where I passout graduation, my family background, my hobbies, etc..
- Q2. Why I want to do the job
- Q3. As I'm fresher I want to gain knowledge and experience.
- Q4. Some account relatable questions.
Interview Preparation Tips
I applied via capage.in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic questions related to CV and whether I am aware of the process in which I will be working
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There were 4 interview rounds.
Self Introduction and past experience were asked.
(1 Question)
- Q1. As I was interviewed for a voice process, My pitch was tested.
(1 Question)
- Q1. Salary Discussion was done. For 1-3 years of experience, the package was 3.5 LPA. For freshers, it was 2.9 LPA.
Interview Preparation Tips
- Self Introduction
- Clear commuication
Alankar Singh
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
- Ans.
Explaining color to a person blind since birth
Color is a visual sensation perceived by the eyes
Red is a warm color that is often associated with passion, love, and anger
It is the color of blood and fire
It can be described as a feeling of warmth or intensity
It is often used to draw attention or indicate danger
It is the opposite of green on the color wheel
- Q2. Where do you see yourself in next five years?
- Q3. Why do you want to join Genpact?
Interview Preparation Tips
Genpact will not give you free meals however if you want to grow professionally join Genpact.
Ifyou look for a job security, Join Genpact.
If you are looking for stress free work clture, Join Genpact.
Above are the benefits and answer for Why do you want to join Genpact?
Genpact's normally provide you your first promotion in or after 18 months so for the question like where do yo see yourself in next five years, you should not say As a manager, however you should mention, I want to see my self growing, excelling in my work and as per company's hierarchy and promotion structures, i hope i could get a better position in Genpact in next five years.
I applied via LinkedIn and was interviewed before Feb 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What are you in Genpact
- Ans. Yes I want join in Genpact because I have part of Genpact Uk process also
- Q3. Are you comfortable night shift
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(5 Questions)
- Q1. 1.Introduce yourself
- Q2. 2.like if you are going for Banking process then he will ask you about Commercial loans, Collateral, Basics of accounting etc.
- Q3. 3. Tell us your family background.
- Q4. 4.Some Aptitude Questions like interest calculation etc.
- Q5. 5. They will judge your analytical abilities.
Interview Preparation Tips
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