AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
TCS
Compare
Filter interviews by
TCS Costumer Service Interview Questions and Answers
TCS Costumer Service Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Basics reasoning mathemalis english grammar
Topic and coustomer query related to adring his taxis booked through rapido
Interview questions from similar companies
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via AmbitionBox and was interviewed before Feb 2019. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Is there any vacancies for the job?
- Q2. I also have a experience 1year5months?
- Q3. I am searching for a job?
- Q4. Any process. I can do good forfome
- Q5. Telugu.maneble english, hindi
- Q6. Plz sir any vacancy i will come thare
- Q7. Any job vacancy sir
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. When you asked to say about ur memorable day
Interview Preparation Tips
I applied via Job Fair and was interviewed before Apr 2021. There were 2 interview rounds.
12th commerce
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Costumes service advice
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Demonstrate accountability
- Q2. Challenging situations and highlight your ability to take accountability
(2 Questions)
- Q1. Ability to collaborate
- Ans.
I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa
- Q2. Discuss examples that will demonstrate the value
- Ans.
Providing examples of successful sales strategies and their impact on revenue growth.
Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%
I applied via Campus Placement and was interviewed in Dec 2021. There were 6 interview rounds.
Interview Preparation Tips
TCS Interview FAQs
Tell us how to improve this page.
TCS Interviews By Designations
- TCS System Engineer Interview Questions
- TCS Software Developer Interview Questions
- TCS Software Engineer Interview Questions
- TCS Assistant System Engineer Interview Questions
- TCS Assistant System Engineer Trainee Interview Questions
- TCS IT Analyst Interview Questions
- TCS Ninja Interview Questions
- TCS Java Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Costumer Support Interview Questions
- Costumer Service Officer Interview Questions
- Costing Executive Interview Questions
- Costing Engineer Interview Questions
- Cost Accountant Interview Questions
- Cost Trainee Interview Questions
- Manager Costing Interview Questions
- Assistant Costing Manager Interview Questions
- Show more
TCS Costumer Service Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
|
System Engineer
1.1L
salaries
|  ₹1 L/yr - ₹9 L/yr |
|
IT Analyst
66.2k
salaries
| ₹5 L/yr - ₹16 L/yr |
|
AST Consultant
51.9k
salaries
| ₹8 L/yr - ₹25.1 L/yr |
|
Associate Consultant
30.3k
salaries
| ₹9 L/yr - ₹32 L/yr |
|
Assistant System Engineer
29.8k
salaries
| ₹2.2 L/yr - ₹6 L/yr |
Amazon
Wipro
Infosys
Accenture
- Home >
- Interviews >
- TCS Interview Questions >
- TCS Costumer Service Interview Questions
