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TCS Costumer Service Interview Questions and Answers
TCS Costumer Service Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
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Uncia Technologies
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I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via Job Fair and was interviewed before Apr 2021. There were 2 interview rounds.
12th commerce
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What will you do if your target is not completed ?
Interview Preparation Tips
Sales Executive Interview Questions & Answers
Hexaware Technologies
Nikita Kamdi
posted on 10 Jan 2024
Selected
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
(5 Questions)
- Q1. Mock call will be taken by HR
- Q2. Why should I hire you
- Q3. What is ur strength
- Ans.
My strength is my ability to build strong relationships with clients and close deals.
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Proven track record of meeting and exceeding sales targets
Ability to understand customer needs and provide tailored solutions
Effective time management and organizational skills
Adaptability and resilience in a fast-paced sales environment
- Q4. Tell me about yourself
- Q5. Talk any random topic
- Ans.
The importance of effective communication in sales
Effective communication builds trust and rapport with customers
Listening skills help understand customer needs and provide tailored solutions
Clear and concise communication helps convey product benefits and value
Non-verbal communication, such as body language, impacts sales interactions
Active communication fosters long-term customer relationships
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
A test determine a person that ability in particular skills and knowledge
(6 Questions)
- Q1. It's an hiring process
- Q2. Tell me about your self
- Q3. What is your strength and weakness
- Q4. What is your biggest Achievement
- Q5. What is your place after 5 years
- Q6. What did u applied for
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Good communication skills
I applied via Company Website and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Costumes service advice
Interview Preparation Tips
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TCS Costumer Service Interview Process
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