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Tata Steel

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4.1

based on 7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Tata Steel Senior Customer Service Executive Interview Questions and Answers

Updated 24 Aug 2021

Tata Steel Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2021

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1 Do you prefer to work independently or with others?
    • Add your answer
  • Q2. Every job requires our to work well with others, but as a writer, you’ll be spending a lot of time working solo, followed by a lot of time partnering with other writers, editors, designers, and stakeholder...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all thank you for giving me this opportunity..I think.This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

JSW Group user image Anonymous

posted on 15 Oct 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Customer Relation Officer with a strong background in resolving customer issues and building positive relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in conflict resolution and problem-solving

    • Excellent communication and interpersonal skills

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM software and tools

    • Answered by AI
    Add your answer

Customer Service Manager Interview Questions & Answers

Electrotherm user image B.KAMESH Kumar

posted on 4 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic knowledge on power electronics.

Customer Care Executive Interview Questions & Answers

Jindal Steel and Power user image Anonymous

posted on 12 Nov 2021

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. I want to job in your organization due to jindal steel power Ltd respectful and frame company so I want to work with your organization
    • Add your answer
  • Q2. How can I apply only 12 pass and pursing BA from ignou
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please already working in you bpo sector in Zomato process but I want good platform you can provide me good platform I am comfortable in any position please help me

Customer Relation Officer Interview Questions & Answers

JSW Group user image Varun Prajapati

posted on 9 Sep 2021

I applied via Naukri.com and was interviewed in Oct 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About past experience and current working discutions
    • Add your answer
  • Q2. Salary discution and past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Honesty and knowledge and self confidence is much needed

Customer Relationship Officer Interview Questions & Answers

JSW Group user image Anonymous

posted on 5 May 2019

I applied via Recruitment Consultant and was interviewed in Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. This is Round is Both HR and Techinal stuff in the sales nd Marketing. Panel is Group of 4members.This is panel Members are Jsw Group.Very High experienced candidates.
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude and Reasoning

Round: Sales and Marketing Basic Interview
Experience: This is Round Conducted by the TMI network. Candidates are purified in this Round.

General Tips: My interview is Held in 27th Nov 2k18.interview take morethan one Hour .Asking Depth questions about Marketing. Cross check the persons Mindset nd Behaviour. Just telling answers somewhat Different from others.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
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Tata Steel Senior Customer Service Executive Salary
based on 4 salaries
₹2.1 L/yr - ₹4 L/yr
10% less than the average Senior Customer Service Executive Salary in India
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