Tata Steel Senior Customer Service Executive Interview Questions and Answers

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why are you looking for a change?
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Q5. Tell me about yourself.
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Q1. Previous job Profile
Ans. 
Managed a team of sales representatives, developed sales strategies, and met sales targets consistently.
• Led a team of 10 sales representatives to achieve monthly sales targets

• Developed and implemented sales strategies to increase revenue by 20%

• Maintained relationships with key clients and negotiated contracts

• Tracked sales performance and provided regular reports to management
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Q1. What is the core values of your organisation?
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Q2. Tell us something about your current organisation ?
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Q1. How many years as sales sector
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Q1. What is your work
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Q2. My work is technically
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Q1. Tell me about yourself
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Q2. Where are you working
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Q1. Which product you sell in previous industry
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Q2. How much you sell
Ans. 
I consistently exceed sales targets by building strong relationships with clients and providing tailored solutions.
• Consistently exceed sales targets by X%

• Build strong relationships with clients to understand their needs

• Provide tailored solutions to meet client's specific requirements

• Utilize effective sales techniques such as upselling and cross-selling

• Regularly follow up with clients to ensure satisfaction and repeat b
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Q1. What is your current salary
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Q2. What is your expectations
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Q1. On roll job ya offline job ?
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Q2. Company pay out
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Loyalty and team work

Q1. Sales experience
Ans. 
I have over 5 years of sales experience in various industries, consistently exceeding targets and building strong client relationships.
• Exceeded sales targets by 20% in my previous role

• Developed and maintained relationships with key clients, resulting in repeat business

• Utilized CRM software to track leads and opportunities

• Participated in sales training programs to enhance skills and knowledge
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