Tata Play Fiber Service Engineer Interview Questions and Answers

Q1. Manufacturing advice
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Q2. Customer service satisfaction
Ans. 
Customer service satisfaction is crucial for maintaining customer loyalty and positive brand reputation.
• Regularly collect feedback from customers through surveys or follow-up calls

• Train and empower employees to handle customer inquiries and complaints effectively

• Implement a system for quickly resolving customer issues to ensure satisfaction

• Reward and recognize employees who consistently provide excellent customer servi...read more
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Q3. Old material related
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Q4. Companies tranning feselity
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Q5. Setelite reletive answered
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Q1. Tell me about yourself?
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Q1. Tell me about yourself?
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Q2. Do You have any experience?
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Q1. Ablut previous experiences..service related questions
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Q1. Same as above for questions
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Q1. Salary discussion only
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Q1. HR check lot of times your communication and HR give you one topic then after that you speak about the topic 4 to 6 min
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Q2. Basic introduction and family background and soft skills
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Hearing, Speaking and listening

Q1. Why should i hire u?
Ans. 
I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.
• I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

• I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...read more
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Q2. What are ur strengths and weaknesses
Ans. 
My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.
• Strengths: Communication skills

• Strengths: Problem-solving abilities

• Strengths: Adaptability

• Weaknesses: Being too self-critical

• Weaknesses: Taking on too much responsibility
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Q3. Tell me about ur self
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I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in handling difficult customers and finding solutions to their problems.

• I have received multiple commendations from customers for my exceptional service.

• I am fluent in English, Spanish, and French, allowing me to as...read more
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Q4. Why u choose this role
Ans. 
I chose this role because I enjoy helping people and providing excellent customer service.
• I have always had a passion for helping others and solving problems.

• I have previous experience in customer service and enjoy interacting with customers.

• I am a good listener and have strong communication skills.

• I find satisfaction in resolving customer issues and ensuring their satisfaction.

• I am motivated by the opportunity to make
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Be sincere , don't be hopeless

Sincere

Q1. Tell me about yourself.
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