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TATA MEDICAL CENTER

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3.6

based on 159 Reviews

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TATA MEDICAL CENTER Customer Care Executive Interview Questions and Answers for Experienced

Updated 5 Jan 2024

TATA MEDICAL CENTER Customer Care Executive Interview Experiences for Experienced

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2021

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Admission and discharge process
    • Add your answer
  • Q2. Ipd billing process
    • Add your answer
  • Q3. Test requirements
    • Add your answer
  • Q4. Why you want to be selected
    • Add your answer
  • Q5. Where do you see yourself in the next 5years
    • Add your answer
  • Q6. What if your manager accuses you of something you haven't done
    • Add your answer
  • Q7. What would you do if there's a huge fight
    • Add your answer

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Columbia Asia user image Anonymous

posted on 25 Jul 2021

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.

Customer Care Executive Interview Questions & Answers

Medanta the Medicity user image Anonymous

posted on 8 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Assignment 

Superb

Round 2 - HR 

(4 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Whats ur strengthstrength kwkw jwjwbwbwbwbwbjwjwjwwkwkw jwjwjwjwjwkwkwjwjwjwjwjwjwj
  • Ans. 

    My strength is my ability to communicate effectively and empathize with customers.

    • Excellent communication skills

    • Active listening and problem-solving

    • Empathy towards customers' concerns

    • Ability to remain calm and patient

    • Experience in handling difficult customers

    • Willingness to go above and beyond to satisfy customers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice suoerb wjwkkr ehwhjwowkwk ebbwjjwwjwjwj wbwjwjwjwjwj

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Anonymous

posted on 13 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Will previous job product knowledge.
    • Add your answer
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
    • Add your answer
  • Q3. Related to the field knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Teena Gupta

posted on 28 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why uh left your last company
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Senior Executive Interview Questions & Answers

Narayana Health user image Anonymous

posted on 24 Apr 2021

I applied via Campus Placement and was interviewed before Apr 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Not important
    • Add your answer
  • Q2. Next time
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In my opinion Interview is nothing just a knowledge sharing Conversation or you can say experience between two people or with groups of people.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.

Senior Executive Interview Questions & Answers

Aster Dm Healthcare user image Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Related to my role
    • Add your answer

Senior Executive Interview Questions & Answers

Max Healthcare user image Anonymous

posted on 9 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your proper introduction..
    • Add your answer
  • Q2. Work experience if any.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..

Customer Service Executive Interview Questions & Answers

Aster Dm Healthcare user image Anonymous

posted on 15 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
    • Add your answer
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

Senior Executive Interview Questions & Answers

Fortis Healthcare user image Anonymous

posted on 2 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Last job profile, current profile related questions etc.
  • Ans. Brief & to the point, according to current profile.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural , calm & compose. Confidence to face any questions.
More about working at TATA MEDICAL CENTER

TATA MEDICAL CENTER Interview FAQs

How many rounds are there in TATA MEDICAL CENTER Customer Care Executive interview for experienced candidates?
TATA MEDICAL CENTER interview process for experienced candidates usually has 1 rounds. The most common rounds in the TATA MEDICAL CENTER interview process for experienced candidates are HR.
What are the top questions asked in TATA MEDICAL CENTER Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the TATA MEDICAL CENTER Customer Care Executive interview for experienced candidates -

  1. Admission and discharge proc...read more
  2. Ipd billing proc...read more
  3. Test requireme...read more

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TATA MEDICAL CENTER Customer Care Executive Salary
based on 41 salaries
₹1.5 L/yr - ₹2.8 L/yr
15% less than the average Customer Care Executive Salary in India
View more details

TATA MEDICAL CENTER Customer Care Executive Reviews and Ratings

based on 19 reviews

3.1/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

3.2

Salary

4.5

Job security

3.1

Company culture

2.0

Promotions

3.0

Work satisfaction

Explore 19 Reviews and Ratings
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